last update: may 2023
Terms of Sales e-Shop
Introduction
- These Terms of Sales govern the purchase and sale of products from the website https://allrideschool.com (referred to as “the Website”). By placing an order on the Website, you agree to be bound by these Terms of Sales. If you do not agree with these terms, please refrain from making a purchase.
Cancellation of orders
- According to Spanish law on e-commerce, you have the right to cancel your order within 14 days from the date of receipt of the products, without providing any reason. To exercise your right to cancellation, please contact us at hello@allrideschool.com. If the order has not been shipped, we will process the cancellation and provide a full refund.
Returns and refunds
- Returns: We accept returns within 30 days from the date of receipt of the products. The products must be unused, in their original packaging, and in the same condition as when you received them.
- Return Process: If you wish to return a product, follow these instructions:
- Return by postal services: please note that the return shipping costs will be at your expense. Please provide us a valid tracking number of your return shipping so that we can track it properly.
- Refunds: Once we receive and inspect the returned product, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow a reasonable processing time for the refund to be reflected in your account.
Security and protection to buyers
- Payments: We use Redsys Security Systems (3D encryption method) to ensure the secure processing of payments made by cards. Your payment information is encrypted and transmitted securely.
- Protection to Buyers: We take measures to protect your rights as a buyer. In the event of a dispute or issue with your purchase, please contact us at hello@allrideschool.com to discuss the matter and find a resolution.
Shipping
- Standard Postal Service: We ship products using the standard postal service in Spain (Correos). Please allow for reasonable shipping times based on your location.
- Shipping Costs: The shipping costs will be calculated and displayed during the checkout process. Any applicable taxes or customs duties will be the responsibility of the buyer.
Privacy and data protection
- Collection and Use of Personal Information: We collect and process personal information in accordance with our Privacy Policy Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
- Data Protection: We take reasonable measures to protect your personal information and comply with applicable data protection laws. Please review our Privacy Policy for more information on your rights and how we handle your personal data.
Modification to Terms of Sales
We reserve the right to modify these Terms of Sales at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms of Sales periodically for any updates or changes.
Contact information
If you have any questions or concerns about these Terms of Sales please contact us at All Ride School SL, Carrer de Carlos Benimeli, 14, 03730 Xàbia, Alicante, Spain.