Preamble
Who we are
All Ride School SAS (“All Ride School”, “we”, "our") is a simplified joint-stock company
( ) registered with the Trade and Companies Register of La Rochelle under number 929 617
314, whose registered office is located at 21 chemin du Prieuré, 17024 La Rochelle Cedex
1, France. Intra-Community VAT number: FR07929617314.
All Ride School publishes and operates a platform dedicated to learning and progressing
in gliding sports (Kitesurfing, Wingfoiling, Surfing, Skateboarding, Snowboarding,
Skiing and other related disciplines) as well as to connecting riders and instructors,
accessible via the allrideschool.com website and the All Ride School mobile application
(iOS and Android), collectively referred to as the “Services”.
Purpose of the Terms of Sale
These Terms of Sale ("ToS") govern the conditions applicable to the offers of access to
Instructor features proposed by All Ride School within the framework of the Services,
whether paid (monthly or annual Instructor subscriptions) or free (Founding Coaches
offer described in Article 2.2.3).
They complement the Terms of Use ("ToU"), with which they form an indissociable
contractual whole. The ToU govern the use of the Services as a whole (free and paid);
these ToS specifically govern the pricing conditions, subscription arrangements,
payment, duration, termination, refund and right of withdrawal applicable to paid
subscriptions,
Relationship with other contractual documents
Identification of the subscriber
The ToS are addressed to natural persons of legal age wishing to access the Instructor
features on the All Ride School platform, within the framework of their gliding-sports
teaching activity, whether by subscribing to a paid subscription or under the free
Founding Coaches offer (Article 2.2.3).
When you subscribe to an Instructor subscription as a natural person, you benefit from
the protections granted to consumers by the French Consumer Code, notablyas regards
), the right of withdrawal (Article 8), pre-contractual information (Article 4),
tacit renewal of contracts (Article 7), unfair terms, and consumer mediation (Article
14).
Contact
• General email and termination: support[a]allrideschool.com
Post: All Ride School SAS, 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France
Article 2 — Description of the offers
2.1 Eligibility conditions for the Instructor subscription
Subscription to an Instructor subscription is conditional on the cumulative satisfaction
of the following conditions:
2.1.1 Personal conditions
being a natural person of legal age, that is, at least 18 years old on the date of
subscription, and having full legal capacity to conclude a contract in their country of
residence;
exercising or preparing to exercise a professional activity of teaching gliding sports, under
the appropriate legal status in their country of practice (self-employed, independent, employee,
etc.);
• not having been previously excluded from the Services following a termination pronounced
by All Ride School for breach of the ToU or
the ToS. The age threshold of 18 years applicable to subscription to an Instructor
subscription differs from the minimum age threshold for use of the Services as a Rider,
set at 16 years old (Article 2.2 of the ToU). This difference reflects the requirement
of full legal capacity to conclude an onerous contract and to exercise a professional
activity.
2.1.2 Prior technical conditions
• the prior creation of an account on the Services and acceptance of the ToU (Article 1
of the ToU);
• the transmission of the required professional certifications and diplomas and the human
validation of these documents by All Ride School (Article 2.4 of the ToU).
As long as the validation of the professional documents is not effective, subscription
to an Instructor subscription is not accessible. This prior validation is free of charge
and does not engage any contractual obligation under these ToS.
2.2 Available offers
As at the date of this version of the ToS, All Ride School offers three offers of access
to the Instructor features: two paid offers (Monthly subscription and Annual
subscription) and one free offer (Founding Coaches), described below.
2.2.1 Monthly subscription
• Price: €14.99 incl. VAT (French VAT at the applicable rate included)
per month
• Commitment period: no minimum commitment; tacitly renewable from
month to month
• Free trial period: not applicable
• Right of withdrawal: 14 days from subscription, under the conditions
of Article 8
2.2.2 Annual subscription
• Price€149.90 incl. VAT (French VAT at the applicable rate included)
per year
Saving achieved: equivalent to 2 months free compared with the Monthly
subscription over 12 months
• Commitment period: 12 months; tacitly renewable for successive
periods
of 12 months Free trial period: 14 days from subscription, under the
conditions of Article 5
• Right of withdrawal: 14 days from subscription, under the conditions
of Article 8 (the free trial period and the withdrawal period coincide in time) 2.2.3
Founding Coaches offer (free for life) All Ride School offers, for a limited number of
places, a free offer named "Founding Coaches", intended to reward the first instructors
joining the platform. This offer gives access to the Instructor features under the same
conditions as the paid offers, without financial consideration. Price: free. No sum is
due by the beneficiary, neither at the time of activation nor subsequently, for access
to the Instructor features. Number of places: limited, initially set at one thousand
(1,000) beneficiaries, liable to change at the sole discretion of All Ride School up to
a limit of five thousand (5,000) beneficiaries. Once the number of available places is
reached, the Founding Coaches offer ceases to be offered to new instructors, who then
fall under the paid offers described in Articles 2.2.1 and 2.2.2. Duration: the free
access is acquired "for life", that is, for the entire period during which (i) the
beneficiary’s account remains active, (ii) the beneficiary complies with the ToU, these
ToS and the Community Charter, and (iii) All Ride School continues to operate the
Services. The free access is strictly personal and is not transferable to a third party.
Features: identical to those of the paid offers (Article 2.3), including the Verified
Pro Badge (Article 2.4), the public visibility of the profile in the application and on
the web, the receipt and management of reviews, and the level validation of Riders,
under the same conditions and according to the same phased rollout schedule.
Eligibility: the Founding Coaches offer is subject to the same eligibility conditions as
the Instructor subscription (Article 2.1), notably the beneficiary’s legal age, the
exercise or preparation of a professional gliding-sports teaching activity, and the
prior validation of the professional certifications and diplomas. Activation: the
Founding Coaches offer is activated through the technical service provider RevenueCat,
which manages the unlocking of Instructor access, without an Apple or Google payment
transaction. No banking data is collected in this respect. Non-reversibility of the
place: in the event of deletion of the account by the beneficiary or of termination
pronounced by All Ride School for breach, the Founding Coaches place is definitively
consumed and cannot be recovered on the occasion of any subsequent re-registration,
which will then fall under the paid offers in force. No trial period and no right of
withdrawal: as the offer is free and involves no payment, the provisions relating to the
free trial period (Article 5) and to the right of withdrawal (Article 8) are without
object. The beneficiary may nevertheless cease using the offer at any time, under the
conditions of Article 2.7. Cessation: the cessation of the free Founding Coaches offer —
at the beneficiary’s initiative, by termination pronounced by All Ride School for
breach, or by withdrawal of the validation of the professional documents — produces the
effects described in Article 2.5 (switch to a Rider account, removal of the Verified Pro
Badge, removal of the profile from the public directory, etc.), with the exception of
the provisions specific to refund and renewal, which are without object in the absence
of payment. Commercial nature and reservation: the Founding Coaches offer constitutes a
specific and temporary commercial offer. All Ride School reserves the right to close it
to new entrants at any time, under the conditions of Article 2.6, without such closure
affecting the rights of beneficiaries already admitted.
2.3 Included features
The three offers give access to the same Instructor features. Access to the Instructor
features, under a paid subscription (monthly or annual) or the free Founding Coaches
offer, allows the instructor to access, in addition to the Rider features described in
Article 3.2 of the ToU, all the instructor-specific features detailed in Article 3.3 of
the ToU, namely in particular:
• the creation and management of their professional profile;
• the public visibility of their profile in the application and on the web (allrideschool.com
directory);
• the customisation of the professional fact sheet (biography, sports taught, languages, spots,
experience, average rate, photos);
• the Verified Pro Badge under the conditions specified in Article 2.4;
• the receipt and management of the reviews posted by riders (Article 7 of the ToU); the
• level validation of Riders;
• any other instructor-specific feature added subsequently by All Ride School within the framework
of the evolving nature of the Services (Article 3.5 of the ToU). Certain
of the features listed above, notably the receipt and management of reviews and the
level validation of Riders, are subject to a phased rollout after the effective date of
these ToS, under the conditions of Article 3.5 of the ToU. As long as a feature is not
effectively made available, the provisions concerning it are without object. The
subscription to an Instructor subscription remains fully enforceable irrespective of the
availability schedule of these complementary features.
2.4 Verified Pro Badge
The Verified Pro Badge constitutes a feature indissociable from Instructor access,
whether it results from a paid subscription or the free Founding Coaches offer. As such:
• it is activated automatically at the end of the professional-document validation procedure
and upon the effectiveness of the subscription, including during the free trial period of
the Annual subscription;
• it remains displayed on the instructor’s profile for the entire duration of the subscription;
• it disappears from the profile in the cases provided for in Article 2.5 (cessation of the
Instructor subscription), or in the event of suspension of the account by All Ride School
(Article 15.2 of the ToU). There is no mechanism for suspending the badge independently of
the cessation or suspension of the instructor account itself.
2.5 Consequences of the cessation of the Instructor subscription
The cessation of the Instructor subscription, whatever its cause (withdrawal under
Article 8, termination at the instructor’s initiative under Article 7, termination by
All Ride School for fault, withdrawal of the validation of the professional documents,
or non-renewal), automatically entails, on the effective date of the cessation:
• the switch of the account to a Rider account;
• the removal of the Verified Pro Badge;
• the immediate removal of the profile from the public instructor directory and from all locations
where it was displayed within the Services, as well as a non-indexing request to third-party
search engines, under the conditions specified in Section 3.1 of the Privacy Policy;
• the deactivation of the professional profile and of the reviews received, which are no longer
publicly visible;
• the loss of access to the instructor-specific features listed in Article 2.3;
• the retention of the account and of the Rider activity history (recorded sessions, achievements,
level acquired, reviews given to other instructors, content posted on a personal basis).
2.5.1 Retention period for re-subscription
From the date of cessation, the professional profile and the reviews received as an
instructor are kept in deactivated state for a period of three (3) months, for the
exclusive purpose of reactivation in the event of re-subscription.
In the event of a new subscription to an Instructor subscription within this three-month
period, and subject to a new favourable validation of the professional documents
(Article 2.4 of the ToU), All Ride School may, at its discretion and to the extent
technically possible, restore:
• the previously deactivated professional profile;
• the reviews previously received.
Restoration is not a right of the subscriber. It may be prevented by technical
constraints, by the evolution of the Services since the cessation, or by any other
legitimate operational reason. In that event, the instructor may subscribe to a new
subscription starting from a fresh profile.
2.5.2 Definitive deletion
At the end of the three-month period provided for in Article 2.5.1, or in the event of
complete deletion of the account by the subscriber in the meantime, the deactivated
professional profile and the reviews received as an instructor are definitively deleted
and can no longer be restored, whatever the outcome of any subsequent re-registration.
2.5.3 Retention for legal obligations
Independently of the retention period for re-subscription defined in Article 2.5.1,
certain data relating to the subscription (invoices, transaction data, connection logs,
etc.) are kept by All Ride School or its technical subprocessors for the applicable
legal periods, under the conditions specified in Section 6 of the Privacy Policy. This
data kept for legal obligations cannot be used for the restoration of the profile or of
the reviews within the meaning of Article 2.5.1.
2.6 Evolving nature of the offers
All Ride School reserves the right, at any time and in accordance with Article 10
hereof:
• to introduce new paid offers (different formulas, promotional formulas, packs, offers intended
for other categories
of users); to modify the features included in the existing offers;
• to adjust the prices of the existing offers (with notice under the conditions of Article
10);
• to suspend or remove an offer, under the conditions of Article 3.5 of the ToU.
These changes are enforceable against new subscribers as from their entry into force.
For existing subscribers, they apply under the conditions of Article 10 (Amendments to
the ToS) and do not affect the current commitment period: any subscription taken out
before the entry into force of new pricing remains governed by the price applicable on
the date of subscription until the next renewal.
The introduction of paid offers intended for other categories of users (notably Riders)
will be the subject of an update to these ToS. 2.7 Specific regime of the
2.7 Specific regime of the free Founding Coaches offer
registration as an Instructor is no longer exclusively conditional on subscribing to a
paid offer: it may also result from admission to the benefit of the free Founding
Coaches offer (Article 2.2.3), within the limit of available places. Once these places
are exhausted, only the paid offers (Articles 2.2.1 and 2.2.2) allow access to the
Instructor features. Interpretation clause: except where the context necessarily
excludes it, the provisions of these ToS referring to the "Instructor subscription"
apply, mutatis mutandis, to the beneficiary of the free Founding Coaches offer. The
following are, however, without object for the free offer, as they presuppose a payment
by their very nature: prices, VAT and invoicing (Article 4), the free trial period
(Article 5), the payment arrangements (Article 6), the commitment period, tacit renewal
and prior renewal information (Article 7), as well as the right of withdrawal and refund
(Article 8). The following, on the other hand, continue to apply fully to the free
Founding Coaches offer: the eligibility conditions (Article 2.1), the included features
and the Verified Pro Badge (Articles 2.3 and 2.4), the consequences of cessation
(Article 2.5, adapted as indicated in Article 2.2.3), all the professional commitments
of the instructor — including, as an essential condition, the obligation to take out and
maintain professional civil liability insurance (Article 9) —, the limitation of
liability (Article 11), personal data (Article 12), intellectual property (Article 13),
the applicable law and dispute resolution (Article 14) and the general provisions
(Article 15).
The free use of the Services as a Rider remains possible and is not affected by these
ToS.
Article 3 — Subscription and formation of the contract
3.1 Prerequisite
Subscription to an Instructor subscription is open to natural persons meeting the
eligibility conditions of Article 2.1, and in particular having had their professional
documents validated by All Ride School (Article 2.4 of the ToU).
3.2 Subscription channel
As at the effective date of these ToS, subscription to an Instructor subscription is
carried out exclusively via the All Ride School mobile application, on the Apple App
Store (iOS operating system) or Google Play Store (Android operating system) application
stores.
No subscription is offered via the allrideschool.com website. All Ride School reserves
the right to offer complementary subscription channels subsequently (notably via the
website), under the conditions of Article 10 (Amendments to the ToS).
3.3 Subscription steps
Subscription to an Instructor subscription takes place according to the following steps:
• Selection of the offer (monthly or annual) from those described in Article 2.2;
• Order summary displayed by the mobile application, indicating the selected offer, its price
incl. VAT, the commitment period, any free trial period and the main termination arrangements;
• Express acceptance of these ToS by ticking a dedicated, non-pre-ticked box. Acceptance of
the ToS constitutes a contractual step distinct from acceptance of the ToU; Validation of
the
• payment with Apple (App Store / In-App Purchase) or Google (Google Play / Google Play Billing),
depending on the operating system. Payment is operated by Apple or Google according to the
terms of their own contractual notices (Article 6);
• Subscription confirmation by All Ride School, sent by email to the address associated with
the account and by notification in the application.
3.4 Formation and entry into effect of the contract
3.4.1 Monthly subscription
The Monthly subscription contract is formed upon the effective validation of the payment
by Apple or Google. It takes effect immediately and gives access to the paid features
(Article 2.3) from that instant. The first monthly period of 30 days begins to run from
the entry into effect of the contract.
3.4.2 Annual subscription
The Annual subscription contract is formed upon validation of the subscription. It takes
effect immediately and gives access to the paid features (Article 2.3) from that
instant.
The Annual subscription includes a free trial period of 14 days (Article 5). As such:
• no sum is charged by Apple or Google at the time of subscription, subject to any temporary
payment authorisation carried out by Apple or Google according to their own procedures (without
effective debit);
• upon expiry of the 14 days, and unless withdrawal or cancellation carried out by you before
that term, the charging of the annual price (€149.90 incl. VAT) takes place automatically
by Apple or Google depending on the subscription platform, and the Annual subscription becomes
fully paid for the duration of
12 months; the 12-month commitment period of the Annual subscription runs from the end of
the free trial period (i.e. 14 days after subscription), unless prior withdrawal.
3.5 Confirmation and retention of the contract
Upon formation of the contract, you receive a confirmation email at the address
associated with your account, containing:
• the identification of the subscribed offer;
• the date of entry into effect;
• the applicable price and VAT;
• the commitment period;
• the arrangements for exercising the right of withdrawal (Article 8);
• the termination arrangements (Article 7);
• a link to these ToS in their accepted version.
In accordance with Article 1127-2 of the Civil Code and Article L.213-1 of the Consumer
Code, the contract is kept in electronic form by All Ride School for the entire duration of
the contractual relationship and beyond, for the applicable legal periods. You may at any
time request a copy at support[a]allrideschool.com.
3.6 Subscription failure
In the event of failure of the subscription for any reason whatsoever (refusal of
payment by Apple or Google, cancellation by the subscriber during the process, technical
problem), no subscription contract is formed and no debit takes place. The user keeps
their account on the Services in its state prior to the subscription attempt.
Article 4 — Prices, VAT and invoicing
4.1 Price incl. VAT
The prices of the Instructor subscription are indicated inclusive of all taxes (incl.
VAT), in euros (EUR), on the subscription page of the mobile application and in these
ToS (Article 2.2). The price incl. VAT includes French VAT at the applicable rate (20%
on the effective date of these ToS).
4.2 VAT
4.2.1 Tax regime of All Ride School
All Ride School SAS is subject to French VAT under the actual regime. Its
intra-Community VAT number is FR07929617314.
4.2.2 Collection and remittance of VAT
As the subscriptions are taken out via the Apple and Google application stores, the
latter act as “Merchant of Record”: as such, they collect the amount incl. VAT from the
subscriber, collect and remit the VAT to the competent tax authorities under the
conditions provided for by their own contractual notices and by the applicable
regulations, and remit to All Ride School the net balance after deduction of their
commission.
This intervention by Apple and Google does not modify the price incl. VAT displayed to
the subscriber, nor the benefit of the protections that these ToS grant you.
4.2.3 Changes in VAT rates
Any change in the applicable VAT rate is automatically passed on to the price incl. VAT
as from the entry into force of the new regulations, without constituting a material
amendment of the ToS within the meaning of Article 10.
4.3 Currencies and exchange rates
The subscription prices are denominated exclusively in euros (EUR) in these ToS. For
subscribers residing outside the eurozone, Apple or Google may display the price
converted into the local currency of their App Store or Google Play account, according
to the pricing rules specific to each store. Any conversion fees or exchange differences
are a matter for the relationship between the subscriber and Apple or Google.
4.4 Invoicing and receipts
4.4.1 Invoice issued by Apple or Google
In their capacity as Merchant of Record, Apple or Google issue the payment receipts and
invoices corresponding to the subscriptions taken out via their respective stores. You
can find your receipts:
• for iOS subscriptions: in your Apple ID account, “Purchases and receipts” section or by
email from Apple;
• for Android subscriptions: in your Google Play account, “Subscriptions” and “Order history”
section or by email from Google.
4.4.2 Subscription information in the application
The account management area within the application provides you with the information
relating to your current subscription (subscribed offer, status, next renewal date) as
well as a purchase restoration feature (notably in the event of a change of device).
Detailed receipts and invoices with fiscal value are issued by Apple or Google depending
on the subscription platform, under the conditions of Article 4.4.1.
4.4.3 Specific request
For any request for an additional document for accounting or tax purposes, you can write
to support[a]allrideschool.com. All Ride School will make its best efforts to respond to
your request within reasonable time and within the limits of what the application stores
allow.
4.5 Price changes
4.5.1 Principle
All Ride School may change the prices of the existing offers or of the new offers it
will propose, under the conditions of Article 10 (Amendments to the ToS).
4.5.2 Notice
Any price change affecting an existing subscription is qualified as a material amendment
of the ToS within the meaning of Article 10. As such, it is subject to a notice period
of at least thirty (30) days preceding its entry into force, by email to the address
associated with the account and by notification in the application.
4.5.3 Application of the new pricing
The new pricing applies as from the next renewal of the subscription, and not during the
current commitment period. For the Annual subscription, this means that the new pricing
applies only as from the annual renewal following the entry into force of the amendment.
4.5.4 Right of termination free of charge
In the event of disagreement with a price change, you may terminate your subscription
free of charge before the entry-into-force date of the new pricing, under the conditions
of Article 7. The termination takes effect at the expiry of the current commitment
period.
Article 5 — Free trial period (Annual subscription only)
5.1 Scope and duration
Subscription to an Annual subscription gives entitlement to a free trial period of 14
days, from the date of effective subscription.
During this period, the instructor benefits from all the paid features (Article 2.3),
including the Verified Pro Badge and the public visibility of the profile in the
instructor directory.
The Monthly subscription gives entitlement to no free trial period.
5.2 Eligibility conditions
The free trial period is reserved for natural persons who have never previously
benefited from an Instructor subscription on the Services, whether a Monthly or Annual
subscription, completed or ongoing.
Apple and Google may moreover apply their own eligibility rules to free trials, which
are binding on the subscriber independently of these ToS (notably, as a general rule, a
single free trial per Apple ID account or per Google account).
5.3 No charge during the trial
No sum is charged by Apple or Google during the free trial period, subject to any
temporary payment authorisation carried out by Apple or Google according to their own
payment-method validation procedures, without effective debit.
5.4 Cancellation during the trial
You may cancel your subscription at any time during the free trial period, free of
charge and without reason, by following the cancellation procedure provided for by the
subscription platform (Apple App Store or Google Play Store), under the conditions of
Article 7.3.
Cancellation carried out during the trial period entails:
non-conversion into a paid subscription at the end of the trial;
• the absence of any charge;
• the cessation of the subscription as from the effective date of the cancellation, under
the conditions of Article 2.5 (switch to a Rider account, removal of the Verified Pro Badge,
etc.).
5.5 Automatic switch to a paid subscription
Upon expiry of the 14-day period, and unless cancellation carried out by you before that
term, the Annual subscription automatically becomes paid. Apple or Google carry out the
charging of the annual price (€149.90 incl. VAT) according to their own procedures, and
the 12-month commitment period begins to run from that date.
5.6 Articulation with the right of withdrawal
The 14-day free trial period and the 14-day statutory withdrawal period (Article 8)
coincide in time: they both begin on the date of effective subscription and end at the
term of the 14th > day.
A cancellation carried out during the trial period produces effects equivalent to the
exercise of the right of withdrawal provided for in Article 8.
Article 6 — Payment
6.1 Payment methods
Payment for your Instructor subscription is operated exclusively by Apple (App Store /
Apple Pay / In-App Purchase) or by Google (Google Play / Google Pay / Google Play
Billing), depending on the operating system of the device used for the subscription. No
other payment method is accepted on the effective date of these ToS.
6.2 Processing of payment data
Payment data (bank card, payment method, banking data) are collected and processed
exclusively by Apple or by Google, under the conditions of their own contractual notices
and privacy policies. No payment data transits through or is stored by All Ride School
or its technical subprocessors.
6.3 Articulation with the stores’ conditions
Apple’s general terms (notably the Standard EULA, the Apple Media Services Terms and
Conditions) and Google’s (notably the Google Play and Google Play Billing Terms of Use)
apply to the payment transaction, in addition to these ToS. In the event of a
contradiction on points strictly relating to payment (authorisation, charging, payment
failure, transaction security), Apple’s or Google’s conditions prevail in their specific
field.
6.4 Payment failure and renewal
6.4.1 Failure at initial subscription
In the event of payment failure at the time of subscription (card refusal, limit
exceeded, etc.), no subscription contract is formed and the user keeps their account in
its prior state (Article 3.6).
6.4.2 Failure at automatic renewal
In the event of failure of the charge at the time of an automatic renewal of the
subscription, Apple or Google apply their own retry and management procedures
(successive attempts, temporary suspension, grace period, etc.) according to the terms
of their respective policies.
Failing effective regularisation within the periods imposed by Apple or Google, the
subscription is automatically terminated for non-payment by the platform concerned. This
termination for non-payment produces the effects described in Article 2.5 (switch to a
Rider account, removal of the Verified Pro Badge, etc.).
6.5 Refund requests through the Apple or Google channels
Refund requests made directly to Apple or Google within the framework of their own
refund policies (Apple Media Services Refund Policy, Google Play Refund Policy) are a
matter exclusively for the relationship between you and Apple or Google, and are handled
according to their own rules.
The eventual success of a refund request to Apple or Google entails the cessation of the
subscription under the conditions of Article 2.5 and is distinct from the exercise of
the right of withdrawal provided for in Article 8, which remains to be exercised with
All Ride School according to the specific procedure described therein.
Article 7 — Duration, tacit renewal and termination
7.1 Duration of the subscription
7.1.1 Monthly subscription
The Monthly subscription is concluded for an initial duration of one (1) month from its
entry into effect (Article 3.4.1). It is tacitly renewable for successive periods of one
month at each expiry, unless terminated under the conditions of Article 7.3.
7.1.2 Annual subscription
The Annual subscription is concluded for an initial duration of twelve (12) months from
the expiry of the 14-day free trial period (Article 3.4.2). It is tacitly renewable for
successive periods of twelve (12) months at each expiry, unless terminated under the
conditions of Article 7.3.
7.2 Prior information on tacit renewal (Article L.215-1 of the Consumer Code)
7.2.1 Automatic notification
In accordance with Articles L.215-1 and L.215-4 of the Consumer Code, All Ride School
informs you by email sent to the address associated with your account, at the earliest
three (3) months and at the latest one (1) month before the expiry date of your
subscription, of your option not to renew the contract.
This notification specifies:
• the expiry date of the current period and the date of tacit renewal;
• the termination arrangements provided for in Article 7.3;
• the price applicable to the next period (in the event of a price change notified separately
under the conditions of Article 4.5).
7.2.2 Scope
This obligation of prior information applies:
• to the Annual subscription at each annual expiry;
• to the Monthly subscription under the conditions provided for by law for contracts with
tacit renewal.
7.2.3 Sanction for failure to inform
Should All Ride School fail to send the prior information within the period allotted by
Article L.215-1 of the Consumer Code, you may end your subscription free of charge, at
any time from the date of renewal. The sums possibly paid in respect of the period
subsequent to the renewal are returned to you, within a period of thirty (30) days from
the date of termination, less the sums corresponding, up to that date, to the effective
performance of the service.
This power of termination free of charge applies only when the obligation of prior
information has not been complied with. Where this obligation is complied with,
termination remains subject to the general arrangements provided for in Article 7.3
(effect at the end of the current period, no pro rata refund).
7.3 Termination at your initiative
7.3.1 Principle
You may terminate your subscription at any time, without having to justify a reason and
without penalty, under the conditions specified in this article.
7.3.2 Termination arrangements via the subscription platform
Termination is carried out primarily via the platform of origin of the subscription:
• for subscriptions taken out on iOS: from the settings of your Apple ID account (Settings
> Apple ID > Subscriptions), or directly in the Apple Store application;
• for subscriptions taken out on Android: from the settings of your Google Play account (Google
Play > Profile > Payments and subscriptions > Subscriptions).
The All Ride School application displays, in the management area of your subscription, a
direct link to the termination procedure of the platform concerned, in order to guide
you towards the fastest procedure.
7.3.3 Alternative channel via All Ride School
In accordance with Articles L.215-1-1 et seq. of the Consumer Code, you may also send
your termination request directly to All Ride School at the address
support[a]allrideschool.com, specifying:
• your identity (name, email address associated with the account);
• the identification of your subscription (monthly or annual);
• your clear and unequivocal intention to terminate.
All Ride School acknowledges receipt of your request as soon as possible, informs you of
the specific arrangements applicable given the subscription platform, and makes its best
efforts for your request to be taken into account by Apple or Google. It being recalled
that the effective technical implementation of the termination may, depending on the
platform, require a complementary action on your part on the subscription platform.
7.3.4 Time for execution of the termination
The effective termination takes
place: immediately if it is carried out during the free trial period (Annual subscription)
or during the withdrawal period (Article 8);
• at the latest at the end of the current period in all other cases, including in the event
of termination carried out just after a tacit renewal.
7.3.5 Effects of the termination
Termination at your initiative entails:
• the end of automatic renewal as from the date of termination;
• the maintenance of access to the paid features until the end of the current period (current
month for the Monthly subscription, current annual period for the Annual subscription);
• at the end of the current period, the cessation of the subscription under the conditions
of Article 2.5 (switch to a Rider account, removal of the Verified Pro Badge, application
of the 3-month retention period provided for in Article 2.5.1).
7.4 No pro rata refund
In accordance with Article 11.6.1 of the ToU and subject to the mandatory provisions of
the Consumer Code, termination at your initiative gives entitlement to no pro rata
refund of the period remaining to run. You keep access to the paid features until the
end of the current period, and the charge already made remains acquired by All Ride
School.
This principle is without prejudice to:
• the right of withdrawal provided for in Article 8;
• the power of termination free of charge provided for in Article 7.2.3 (failure of prior
renewal information);
• the power of termination for material amendment of the ToS provided for in Article 10;
• the specific refund policies of Apple and Google (Article 6.5).
7.5 Termination at the initiative of All Ride School
7.5.1 Grounds
In accordance with Article 15.2 of the ToU, All Ride School may terminate your
subscription on the following grounds, in the event of a characterised breach of your
contractual obligations:
• violation of the ToU, the Community Charter or these ToS;
• fraud, identity theft, false declarations relating to the professional certifications or
diplomas;
• withdrawal of the validation of your professional documents by All Ride School (Article
2.4 of the ToU) for any reason whatsoever;
• persistent non-payment beyond the Apple or Google retry procedures (Article 6.4.2);
• abusive behaviour within the meaning of Article 23 of the DSA (Article 10.8 of the ToU);
• any other cause provided for in Article 15.2.1 of the ToU.
7.5.2 Notification and statement of reasons
Termination by All Ride School is notified by email to the address associated with your
account, accompanied by a statement of reasons compliant with Article 17 of the DSA and
Article 15.2.3 of the ToU.
7.5.3 Effects — no refund
Termination by All Ride School for contractual breach entails the immediate cessation of
the subscription (Article 2.5 hereof) and gives entitlement to no refund, including on a
pro rata basis, of the sums paid in respect of the current period. This principle also
applies in the event of withdrawal of the validation of the professional documents and
of characterised fraud.
7.6 Effect of an account suspension
In the event of suspension of your account by All Ride School under the conditions of
Article 15.2 of the ToU, your Instructor subscription is suspended without interruption
of invoicing for the duration of the suspension. At the end of the suspension:
in the event of lifting of the suspension, the subscription resumes its full effects;
• in the event of termination following the suspension, Article 7.5.3 applies.
Article 8 — Right of withdrawal
8.1 Principle
In accordance with Articles L.221-18 et seq. of the Consumer Code, and by virtue of the
protections granted to consumers (Preamble), you have a right of withdrawal in respect
of the subscription to an Instructor subscription.
8.2 Withdrawal period
The withdrawal period is fourteen (14) days from the day of the conclusion of the
contract, i.e. from the day of the effective subscription (Article 3.4).
If the period expires on a Saturday, a Sunday or a public or non-working holiday, it is
extended until the first following working day, in accordance with Article L.221-19 of
the Consumer Code.
8.3 Arrangements for exercise
To exercise your right of withdrawal, you must notify All Ride School of your decision
to withdraw by means of an unambiguous statement, before the expiry of the 14-day
period. You may notify your withdrawal:
• by email to support[a]allrideschool.com, using the model withdrawal form set out in Annex
1 of these ToS, or by any other clear and unambiguous statement expressing your intention
to withdraw;
• or by carrying out the termination directly with Apple or Google within the 14-day period,
when this leads to the full refund of the charge made.
The burden of proof of the exercise of the right of withdrawal within the periods and
according to the arrangements provided for lies with you (Article L.221-21 of the
Consumer Code).
8.4 Effects of withdrawal
8.4.1 Immediate effect
The valid exercise of the right of withdrawal entails:
• the rescission of the subscription contract as from the notification;
• the immediate cessation of the subscription under the conditions of Article 2.5 (switch
to a Rider account, removal of the Verified Pro Badge, etc.).
8.4.2 Refund
In accordance with Article L.221-23 of the Consumer Code, All Ride School refunds you
the sums possibly received in respect of the subscription, without undue delay and at
the latest within fourteen (14) days from the date on which it is informed of your
decision to withdraw.
The refund is made using the same means of payment as the one you used for the
subscription, unless expressly agreed otherwise; in practice, this refund is operated by
Apple or by Google depending on the subscription platform, on the basis of the elements
transmitted by All Ride School.
8.4.3 Particular case of the Annual subscription with free trial
For the Annual subscription, the 14-day free trial period coincides with the withdrawal
period (Article 5.6). Consequently, the exercise of the right of withdrawal during this
period is analysed as a simple cancellation of the free trial and gives rise to no sum
to be refunded, it being understood that no effective charge took place during this
period.
8.4.4 Particular case of the Monthly subscription
For the Monthly subscription, the exercise of the right of withdrawal during the first
14 days of the subscription entails the full refund of the monthly price charged,
without the application of any pro rata deduction for the service possibly used during
those 14 days. This commercial policy, more favourable than the legal minimum applicable
to service-provision contracts (Article L.221-25 of the Consumer Code), aims to simplify
the contractual relationship and guarantee a clear user experience.
8.5 No right of withdrawal for renewals
The right of withdrawal applies only to the initial subscription and does not reset at
each tacit renewal of the subscription. For renewals, the termination arrangements
provided for in Article 7 apply.
8.6 Prior information
In accordance with Article L.221-5 of the Consumer Code, the information relating to the
right of withdrawal is provided prior to the conclusion of the contract within the
framework of the order summary (Article 3.3) and of the subscription confirmation email
(Article 3.5). The model withdrawal form set out in Annex 1 is also communicated to you
together with the subscription confirmation.
Article 9 — Commitments of the subscribed instructor
9.1 Professional commitments
By subscribing to an Instructor subscription, or by benefiting from the free Founding
Coaches offer (Article 2.2.3), you acknowledge and accept the specific professional
commitments provided for in Article 8.7 of the ToU (Specific liability of instructors).
These commitments — in particular the professional civil liability insurance obligation
provided for in Article 9.1.4 — apply identically to paid instructors and to
beneficiaries of the free Founding Coaches offer, for the entire duration of their
Instructor access, irrespective of the free or paid nature of that access.
9.1.1 Independence and personal liability
to carry out your gliding-sports teaching activity in complete independence, under your
sole and entire responsibility;
to be solely responsible for the quality, safety and execution of the services provided, as
well as for the direct or indirect consequences of these services towards your students or
third parties;
to be solely responsible for the information published on your professional profile and for
its truthfulness.
9.1.2 Professional qualifications and regulatory compliance
You warrant that you hold the professional qualifications required by the applicable
regulations in your country/countries of practice to teach the gliding sports concerned.
These qualifications are transmitted to All Ride School upon registration as an
instructor and are subject to prior validation (Article 2.4 of the ToU).
You further warrant that you have carried out all the activity declarations,
registrations and administrative formalities required by the applicable regulations in
your country of practice to carry out your teaching activity on a professional basis.
9.1.3 Specific practice authorisations
You warrant that you hold, where they are required by the applicable regulations in your
country, region or municipality of practice:
• the administrative authorisations, agreements or approvals necessary for teaching on the
spots, beaches, water zones, ski areas or other regulated zones where you operate;
• the permits and additional qualifications possibly required by the disciplines practised
(notably safety qualifications, authorisations to pilot motorised craft, etc.).
9.1.4 Professional civil liability insurance — contractual obligation
9.1.4.1 Commitment of the instructor
By subscribing to an Instructor subscription, you acknowledge and accept that:
• the teaching services you provide within the framework of your activity are carried out
under your sole and entire responsibility;
• All Ride School does not supervise, organise, oversee or control the sporting practice of
your students, nor the execution of the lessons you organise with them (Articles 3.8 and 8.4
of the ToU);
• All Ride School has taken out no insurance covering the consequences of an incident, an
accident or a damage occurring on the occasion of or in connection with your teaching services;
• in the event of an incident, accident or damage suffered by a student or a third party on
the occasion of a service you provide, it is your own civil liability that is liable to be
engaged, and All Ride School may in no case be substituted for you in this respect.
9.1.4.2 Obligation to take out and maintain professional civil liability insurance
You undertake contractually, as an essential condition of your Instructor
subscription, to take out and maintain in force, for the entire duration of your subscription
and of your teaching activity within the framework of the Services, professional civil liability insurance adapted: to
• the disciplines you teach;
to the geographical framework of your activity (country, region, spots of practice); to
• the professional status under which you operate (self-employed, independent, employee, etc.);
to the volume and nature of your services.
You acknowledge that subscription to an Instructor subscription entails your commitment
to effectively have such cover for the entire duration of your subscription.
9.1.4.3 Declarative regime and absence of proactive control
Compliance with this obligation falls under a declarative regime. All Ride School does
not carry out systematic proactive control of the existence or validity of your
professional civil liability insurance. It is your personal responsibility to ensure
continued compliance with this obligation, the consistency of your cover with the
changes in your activity (new disciplines, new spots, increase in the volume of
services), and the timely renewal of your insurance policy.
9.1.4.4 Right of All Ride School to request proof
All Ride School may request from you, at any time during the duration of
your subscription, the communication of a valid certificate of your professional civil liability
insurance, without having to justify a particular reason. This request will be sent to you
by email to the address associated with your account and will set you a reasonable response
period, which will not be less than fifteen (15) calendar days.
9.1.4.5 Consequences of a default
Failure to communicate the requested certificate within the allotted period, or the
revelation on that occasion of a lack of cover (absence of insurance, expired insurance,
insurance unsuited to your actual activity), entails:
• the immediate suspension of your Instructor account under the conditions
of Article 15.3 of the ToU, until effective regularisation of your situation;
the invoicing of your subscription is not interrupted during the suspension (Article 7.6 hereof);
• in the event of persistent default beyond a reasonable period, or in the event of characterised
false declaration, the termination of your subscription under the conditions
of Article 7.5 hereof, without prejudice to any liability action.
Effective regularisation consists in the transmission to All Ride School of a valid
certificate of professional civil liability insurance adapted to your activity, to the
address support[a]allrideschool.com.
9.1.4.6 National legal obligations
You acknowledge that in certain countries or jurisdictions, taking out professional
civil liability insurance also constitutes a legal obligation for sports educators or
sports teachers. It is your personal responsibility to verify the regulatory
requirements applicable in your country/countries of practice and to ensure your full
compliance with these obligations, where applicable by consulting a legal professional
or your reference professional body. Non-compliance with a legal insurance obligation in
your country of practice constitutes an offence which is your sole personal
responsibility and in no case engages All Ride School. The contractual obligation
provided for in this article applies irrespective of the existence or not of an
equivalent legal obligation in your country of practice.
9.1.5 Fiscal, social and safety obligations
to comply with all the fiscal and social obligations applicable to your activity in your
country of practice (registration, declarations, payment of social contributions and
professional taxes);
to comply with all the safety rules applicable to your disciplines, your spots of practice
and your students, including the rules specific to weather, ocean, mountain or environmental
conditions.
9.2 Maintenance of qualifications and communication of documents
9.2.1 Maintenance commitment
You undertake to maintain, for the entire duration of your subscription, the validity
and authenticity of the professional certifications and diplomas transmitted to All Ride
School (Article 2.4 of the ToU).
You will inform All Ride School without delay at support[a]allrideschool.com of any
event affecting the validity of these certifications or diplomas (expiry, suspension or
withdrawal by the issuing body, administrative or disciplinary procedure affecting your
capacity to practise, etc.).
The withdrawal by All Ride School of the validation of your professional documents may
entail the consequences provided for in Article 7.5 (termination by All Ride School).
9.2.2 Request for documents by All Ride School
All Ride School does not carry out systematic proactive control of the practice
authorisations (Article 9.1.3) or of the fiscal and social obligations (Article 9.1.5).
The professional civil liability insurance certificate may, on the other hand, be
requested from you at any time under the conditions of Article 9.1.4.4.
Independently of this general power to request the professional CL insurance
certificate, in the event of an incident, accident, claim, report or procedure calling
into question or liable to call into question your teaching activity provided within the
framework of the Services, All Ride School may request you to communicate, within a
reasonable period:
• the supporting documents of your applicable practice authorisations;
• any other document useful for understanding the situation and for protecting the other users
of the Services.
Failure to communicate the documents requested in this context, or the revelation on
that occasion of a substantial lack of authorisation, may entail the consequences
provided for in Article 7.5 (termination by All Ride School). The consequences of a
default specific to the professional civil liability insurance are specified in Article
9.1.4.5.
Article 10 — Amendments to the ToS
10.1 Right of amendment
All Ride School may amend these ToS at any time, under the conditions and for the
reasons provided for in Article 17 of the ToU, applied to this document. The following
are notably covered by this power:
amendments made necessary by the evolution of the Services, of the offers or of the technical
subprocessors;
amendments imposed by law, case law or the application stores (Apple App Store, Google Play);
• price changes (Article 4.5);
• additions of new offers or of complementary subscription channels (Article 2.6).
10.2 Distinction between minor and material amendments
The distinction between minor amendments (without individual notice) and material
amendments (30-day notice) is governed by Article 17.2 of the ToU. The following are
notably considered material, for these ToS:
• any price change affecting an existing subscription (Article 4.5.2);
• any substantial modification of the features included in the offers (Article 2.3);
• any modification of the termination, withdrawal or refund arrangements.
10.3 Notification of material amendments
Material amendments are notified at least thirty (30) days before their entry into
force, by email to the address associated with your account and by notification in the
application, under the conditions of Article 17.3 of the ToU.
10.4 Right of termination free of charge
In the event of disagreement with a material amendment, you may terminate your
subscription free of charge before the entry-into-force date of the amendment, under the
conditions of Article 17.4 of the ToU. The termination takes effect at the expiry of the
current commitment period.
10.5 Tacit acceptance
The continued use of the Services and the maintenance of your subscription after the
entry into force of a new version of the ToS constitute tacit acceptance of that new
version, under the conditions of Article 17.5 of the ToU.