Terms of Use

All Ride School SAS (“All Ride School”, “we”, "our") is a simplified joint-stock company registered with the Trade and Companies Register of La Rochelle under number 929 617 314, whose registered office is located at 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France.

All Ride School publishes and operates a platform dedicated to learning and progressing in gliding sports (Kitesurfing, Wingfoiling, Surfing, Skateboarding, Snowboarding, Skiing and other related disciplines) as well as to connecting riders and instructors, accessible via the allrideschool.com website and the All Ride School mobile application (iOS and Android), collectively referred to as the “Services”.

These Terms of Use ("ToU") define the conditions of access to and use of the Services by any person who uses them, whether a rider or an instructor (hereinafter “you” or the “User”). They apply without distinction of country of residence. For users residing in the United States, additional provisions are set out in Article 18.

These ToU form, together with the documents listed below, the contractual whole that governs your relationship with All Ride School. The specific provisions of each document prevail in their respective field of application:
• Privacy Policy — https://allrideschool.com/privacy/
; Community Charter — https://allrideschool.com/community-guidelines/
; Terms of Sale ("ToS") — https://allrideschool.com/terms-of-sale/
; Legal Notice — https://allrideschool.com/legal/.

In particular, the ToS govern the commercial conditions applicable to paid Instructor subscriptions (prices, subscription, duration, termination, withdrawal, etc.) and prevail over these ToU in their specific field of application, in accordance with Article 11.5 below.

The ToU are themselves accessible at https://allrideschool.com/terms/

. As the mobile application is distributed via Apple’s App Store and Google Play, its use is also governed by the store licence conditions (Apple’s Standard EULA and Google Play Terms).

• General email: support[a]allrideschool.com
• Reports: report[a]allrideschool.com (see Article 10)
• DMCA notifications: ip[a]allrideschool.com (see Article 12.5)
Post: All Ride School SAS, 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France

Use of the Services is conditional on the prior and unreserved acceptance of these ToU. You expressly accept the ToU when creating your account (by ticking the box provided on the registration form) and upon each material update (Article 17). If you subscribe to a paid offer, acceptance of the ToS constitutes a distinct contractual step, taking place at the time of subscription.

By accepting the ToU, you declare: to be
• 16 years old or over, without geographical exception (Article 2.2 and Section 9 of the Privacy Policy);
to have full legal capacity to conclude a contract in your country of residence;
• not to be subject to a legal protection measure limiting your capacity to contract;
to act, if you are a rider, on a personal and non-commercial basis;
to act, if you are an instructor, within the framework of your professional teaching activity (Article 11).

Acceptance of the ToU forms a contract between you and All Ride School SAS, governed by French law (Article 18). The ToU are enforceable throughout the duration of use of the Services, from your registration until the effective termination of your account (Article 15).

The ToU are permanently accessible on the website and the mobile application. In accordance with Article 1127-2 of the Civil Code, you may consult, download or print them at any time. The history of previous versions may be communicated to you on request at support[a]allrideschool.com.

The mobile application is distributed by Apple via the App Store and by Google via Google Play. As such:
• the licence of use on an iOS device is governed by Apple’s Standard EULA (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/);
• the licence of use on an Android device is governed by the Google Play Terms (https://play.google.com/intl/en/about/play-terms/);
• in-app payments are operated by Apple or Google depending on your device.

Apple and Google are third-party beneficiaries of these ToU. In the event of a contradiction on points falling within their field (licence of use on the device and in-app payments), the store conditions prevail.

Access to the Services is open worldwide, subject to compliance with these ToU. Consulting certain public pages of the site (notably the instructor directory) does not require the creation of an account. The use of all the features, notably via the mobile application, requires the prior creation of a personal account. You are solely responsible for providing, at your own expense, the equipment and internet connection required.

Access to the Services and the creation of an account are strictly reserved for natural persons: aged
• 16 years or over, without geographical exception;
having full legal capacity to conclude a contract;
• not previously excluded from the Services for breach of the ToU.

Any false declaration relating to age entails the definitive deletion of the account.

Creation is free of charge. You must fill in the mandatory information requested (Section 1.1 of the Privacy Policy). Authentication is carried out via your email address and a single-use 6-digit code sent by email at each login; no password is created, kept or requested. At the end of the form, you expressly accept the ToU by ticking the box provided.

When creating the account, you choose your main profile:
• Rider: user on a personal basis, for the purposes of learning, progressing and recording your practice.
• Instructor: user for professional teaching purposes (Article 11).

The Instructor profile is subject to additional requirements: transmission of certifications and diplomas, human verification by our team before effective publication. As long as the verification is not finalised, the profile is not publicly visible and certain instructor-specific features are not accessible.

All Ride School reserves the right to refuse the validation of an Instructor profile in the event of doubt as to the authenticity of the documents, of regulatory non-compliance, or for any reason relating to the quality, safety or integrity of the Services. Any refusal decision is notified and reasoned, and may be challenged (Article 10).

The withdrawal of the validation of the professional documents may take place at any time, on the same grounds as those that may found an initial refusal, or by reason of new facts (justified report, expiry or revocation of a diploma or certification, etc.). It entails the loss of access to the instructor-specific features and, where an Instructor subscription is ongoing, its termination under the conditions of Article 7.5 of the ToS.

For instructors subscribing to an Instructor subscription, the failure to communicate the professional civil liability insurance certificate under the conditions of Article 9.1.4 of the ToS, or the revelation of a substantial lack of cover, notably constitutes a new fact within the meaning of this article.

You warrant that all the information communicated is accurate, sincere and up to date. You undertake to update it without delay in the event of a change, from your account settings or by contacting us at support[a]allrideschool.com. Any false declaration or substantial omission may entail the suspension or deletion of your account (Article 15).

You are solely responsible for the confidentiality and security of the email address associated with your account. You undertake never to share the 6-digit login codes, not to transfer your account to a third party, and to report without delay any unauthorised access to support[a]allrideschool.com.

Each user may hold only one account. The Instructor profile integrates all the features of the Rider profile; there is therefore no reason justifying the simultaneous holding of two accounts by the same person. The creation of an account under a false identity, under the identity of a third party or on behalf of a third party is strictly prohibited.

At the end of the registration, you receive a confirmation email constituting the formal proof of the formation of the contract. In accordance with Article 1127-2 of the Civil Code, the contract is kept in electronic form for the entire duration of the contractual relationship.

All Ride School publishes and operates a connection and support platform dedicated to learning and progressing in gliding sports. All Ride School is neither a teaching establishment, nor an accredited school, nor an employer of the instructors present on the platform. Instructors carry out their activity independently, under their own responsibility (Article 8).

The Services give riders access to the following features:
• creation and management of a personal profile;
• recording of your sporting practice sessions via a conversational interface supported by the AI Coach (Article 4) or via a dedicated form;
• access to your activity history, your progression and your achievements;
visualisation of your progression maps;
self-declared practice level or level certified by an instructor;
• achievements and mastered tricks; request
for level certification from an instructor;
search and consultation of other users’profiles; 1:1
• private messaging (Article 6);
• posting of reviews about instructors (Article 7);
addition of events to your personal calendar.

Access to the Rider features is free of charge. All Ride School reserves the right to offer complementary paid offers subsequently.

Access to the Instructor profile is carried out by subscribing to a paid Instructor subscription or, for a limited number of places, under the free Founding Coaches offer (Article 2.2.3 of the ToS). Once the free places are exhausted, only subscribing to a paid subscription allows access to the Instructor profile.

In addition to the Rider features, instructors have:
• creation and management of a professional profile;
• public visibility of the profile in the application and on the web (allrideschool.com directory);
customisation of the professional fact sheet (biography, sports, languages, spots, experience, average rate, photos);
• Verified Pro Badge intrinsically attached to the status of subscribed instructor, maintained for the entire validity period of the subscription;
• receipt and management of reviews (Article 7);
• level validation of Riders (feature rolled out in phases, see paragraph below);
complementary features specified in the ToS.

The Rider level validation feature is part of the functional scope of the Services and will be rolled out in successive phases after the effective date of these ToU. It is not necessarily available on that date. All Ride School will inform users of its effective availability under the conditions of Article 3.5. Until this effective availability, the provisions relating to this feature are without object.

The pricing conditions, commitment periods and termination arrangements are specified in the ToS.

The Services integrate a conversational assistant powered by artificial intelligence, the AI Coach. Its operation, scope and limits are described in Article 4.

All Ride School evolves its Services continuously and reserves the right, at any time, to add new features, to modify or remove existing features, or to offer features in beta version (Article 3.9).

In the event of a modification or removal of a feature having a significant impact on the use of the Services, you will be informed by email and/or notification in the application, within a reasonable time preceding the entry into effect. The possible consequences for users who have subscribed to a paid offer are specified in the ToS.

All Ride School strives to keep the Services accessible 24/7. Access may be temporarily interrupted, without notice, for maintenance operations, technical incidents affecting our subprocessors, cases of force majeure (Article 1218 of the Civil Code) or any other circumstance beyond our control.

All Ride School cannot be held liable for the consequences of a temporary unavailability. In the event of a prolonged interruption affecting paying users, the possible compensation arrangements are specified in the ToS.

The Services are strictly limited to the features described in Articles 3.2 and 3.3. For information, the Services do not include:
• GPS geolocation system or real-time tracking;
connection to connected objects, external sensors or third-party health applications;
• payment system between users (the financial arrangements between riders and instructors are made directly, off-platform);
• guarantee of booking or performance of a lesson agreed via messaging;
• public API or integrations with third-party services.

All Ride School acts in the capacity of publisher of the platform and host of the content published by users within the meaning of Article 6.I.2 of the LCEN (arrangements specified in Article 10). All Ride School is not a party to any agreement concluded between the users of the Services, notably between a rider and an instructor within the framework of a lesson agreed via messaging.

All Ride School may make certain features available within the framework of a testing programme (“Beta Features”), identified as such in the application or by dedicated communication.

You acknowledge and accept that:
the Beta Features may contain errors, instabilities or unexpected behaviours;
• they may be modified, suspended or removed at any time, without notice;
• their use is at your own risk and may not engage the liability of All Ride School beyond what is provided for in Article 16;
• any feedback transmitted in this context is governed by Article 12.7. The

Beta Features are not covered by the availability commitments provided for in Article 3.6.

The Services integrate a conversational assistant powered by artificial intelligence, the AI Coach. It supports you primarily in the entry of your sporting practice sessions, by asking you structured questions to generate a session report recorded in your history. The AI Coach may also intervene, at the discretion of All Ride School, within the framework of other learning and progression features.

In accordance with Article 50 of Regulation (EU) 2024/1689 (“AI Act”), you are informed clearly and explicitly that your interactions with the AI Coach are carried out with an artificial intelligence system, and not with a human being. This information is recalled within the application, at the entry of any interaction with the AI Coach.

To personalise the conversation, certain information about you may be transmitted to the artificial intelligence model used (notably OpenRouter and model providers, see Section 1.3 of the Privacy Policy). All Ride School reserves the right to evolve the model(s) used, according to the state of the art and technical, economic or regulatory constraints, without this constituting a substantial modification of the Services.

All Ride School informs you, concerning your exchanges with your AI Coach, that: OpenRouter, which serves as the technical intermediary for routing your requests to the AI models,
does not have access to them and does not retain them under the current configuration of our access key; the AI model providers actually used downstream (notably Google Gemini, and where applicable other providers) may, depending on their own general terms, retain your exchanges or use them for their own purposes, including the improvement of their
• models;
• All Ride School retains, on its technical infrastructure, the raw exchanges (requests and responses) for a maximum period of four (4) months, for the limited purposes of debugging, moderation, fraud prevention and verification of AI usage costs, with access strictly restricted to authorised persons and systematically logged; the session report generated from these exchanges is moreover kept in your activity history, as long as your account is active. To protect your privacy, we encourage you not to share sensitive personal information with your AI Coach (health, financial data, opinions, private life, etc.), in accordance with the recommendation set out in Section 1.3 of the Privacy Policy.

You acknowledge and accept that the AI Coach has intrinsic limits:
• its responses are probabilistic and are not guaranteed to be accurate, complete or up to date;
• it may produce erroneous, inconsistent or inappropriate information (“hallucinations”);
• its suggestions have no value as professional advice (medical, sporting, technical, legal) and do not replace the expertise of a certified instructor, a health professional or any other competent third party;
• it may in no case be considered a substitute for human supervision in sporting practice.

You are solely responsible for the use you make of the information and suggestions of the AI Coach. All Ride School cannot be held liable for the consequences of an inappropriate or imprudent use, notably within the framework of sporting practice (Article 8).

You undertake to use the AI Coach in accordance with its intended use: recording and enriching your sporting practice sessions. The following are expressly prohibited:
• attempts at diversion, circumvention or manipulation aimed at producing content outside the functional scope;
• attempts to extract information on the internal operation, the models used or the data of other users;
• the transmission of sensitive data within the meaning of Article 9 GDPR (origin, opinions, religion, health, sexual orientation, etc.), of data concerning third parties without their consent, or of banking data;
the automated use of the AI Coach via scripts, robots or automation systems.

Any breach may entail the suspension or termination of your account (Article 15).

Given the AI Coach’s dependence on third-party technical subprocessors, All Ride School cannot guarantee its uninterrupted availability. Any temporary unavailability does not constitute a breach of the ToU.

To preserve the economic viability of the Services and guarantee fair access, All Ride School reserves the right, at its sole discretion:
• to put in place usage limits (quotas per user, per session, per period);
• to modulate the accessible features according to the profile or the level of use;
• to reserve all or part of the features for users who have subscribed to a paid offer;
• to temporarily suspend or permanently interrupt the AI Coach, in whole or in part, in the event of force majeure, persistent technical difficulty, regulatory change or a reason relating to the economic viability of the service.

Any material modification of the access conditions is subject to reasonable prior information (Articles 3.5 and 17). You undertake to a normal and good-faith use: the following are notably considered excessive: repetitive, massive or disproportionate interactions in relation to normal human use, and unauthorised stress-test behaviours.

“User Content" or “UGC” means all the elements you publish, transmit, upload or make available within the Services: profile information, session content, reviews, messages exchanged via private messaging, and any other form of contribution.

You retain all the intellectual property rights you hold over your User Content. Registration with the Services and their use effect no transfer of ownership in favour of All Ride School.

You grant All Ride School, as well as its technical subprocessors, a non-exclusive, free, worldwide and non-transferable licence (except to a third party taking over All Ride School’s activity), for the duration of the presence of the Content on the Services and for the following purposes only:
• to host, store and back up the Content on the Services’infrastructure;
• to reproduce, display and disseminate the Content to the users authorised to access it, in accordance with the visibility rules (Section 3.1 of the Privacy Policy);
• to technically adapt the Content (resizing, compression, format conversion);
• to translate the Content, subject to respect for your moral right.

This licence ends when you delete the Content, when you delete your account (subject to the retention periods described in the Privacy Policy), or when the Content is removed under the conditions provided for in Article 10.

This licence does not authorise All Ride School to use your Content for commercial purposes unrelated to the operation of the Services, for targeted advertising purposes, or to train artificial intelligence models.

You warrant that you hold all the rights necessary for putting your Content online. In particular:
• you are the author of the Content or you have obtained all the necessary authorisations;
• the persons appearing in your photos or videos have given their consent to the use of their image and are 16 years old or over;
• your Content does not infringe the rights of third parties (intellectual property, image rights, privacy, honour, reputation);
• your Content complies with the applicable legislation, the ToU and the Community Charter;
• the information transmitted is accurate, sincere and up to date.

You acknowledge being solely responsible for the Content you post. As such, you indemnify All Ride School against any claim, action or recourse by a third party based on the publication of Content by you, under the conditions specified in Article 16.8 (Indemnification).

You undertake not to post Content that would
be: illegal, contrary to public order or morality;
• violent, hateful, discriminatory (racist, antisemitic, xenophobic, sexist, homophobic, transphobic), inciting hatred, violence or discrimination;
• defamatory, insulting, disparaging;
• harassing, threatening or intimidating;
• of a sexual, pornographic, child-pornographic nature, or involving or addressing minors;
• infringing privacy or exposing a third party’s personal data without consent; infringing a third party’s intellectual property rights; misleading, fraudulent, or usurping the identity of a third party;
•
•
• contrary to the purpose of the Services (unsolicited advertising, canvassing, content unrelated to the practice of gliding sports);
• revealing sensitive data within the meaning of Article 9 GDPR that is not relevant to the purpose of the Services;
• dangerous to health or safety (unmanaged risky behaviours, consumption of illegal substances).

A detailed and illustrated typology is set out in the Community Charter.

You undertake not to:
• extract, collect, copy, scrape or index, by any means whatsoever, all or part of the Content accessible on the Services, in particular instructor profiles and reviews;
• reuse Content from the Services for purposes other than normal consultation (notably commercial purposes, constitution of databases, feeding of competing services, training of artificial intelligence models);
publish or transmit Content in the name of or on behalf of a third party, without their express and prior authorisation.

Any breach may entail the suspension or termination of your account (Article 15), without prejudice to any legal action.

The arrangements for moderation, reporting, handling, statement of reasons and remedies are specified in Article 10, in accordance with Regulation (EU) 2022/2065 (“DSA”) and the LCEN.

You may delete your Content at any time via the features provided. Deletion entails its disappearance as soon as possible, subject to the technical and legal retention periods (Section 6 of the Privacy Policy).

Certain categories follow specific rules:
• reviews posted about instructors are kept on their profile in anonymised form (“Anonymous Rider”) even after the deletion of your account (Article 7);
• messages exchanged via private messaging remain visible to your interlocutor until the deletion of their own account (Article 6).

The Services integrate 1:1 private messaging allowing two users (riders or instructors) to exchange directly with each other, within the framework of the purpose of the Services: preparation and organisation of a lesson, exchange about your progression or your sporting goals, planning of an event, and any other subject connected with the practice of gliding sports. Use for other purposes is subject to the restrictions of this article and of Article 5.

The messages exchanged are encrypted in transit and at rest according to currently recognised technical standards (Section 8 of the Privacy Policy). Messaging is not, however, end-to-end encrypted: messages remain technically accessible to All Ride School for legitimate reasons, notably:
• the handling of reports (Article 10);
the response to requests from competent authorities within the framework provided for by law (Section 3.5 of the Privacy Policy);
the necessary technical operations of maintenance, security or backup.

All Ride School does not systematically access the content of your messages and does not use their content for advertising profiling, commercial targeting or sale to third parties.

The Content exchanged via private messaging is User Content within the meaning of Article 5 and remains subject to all the rules of that article, in particular Article 5.5. Added to this are rules specific to interpersonal exchanges:
• Respect: you undertake to respect other users in the tone and content of your messages;
• Prohibition of harassment: you undertake not to send repeated unsolicited, intimidating, degrading, unsolicited sexually suggestive, or threatening messages;
• Prohibition of canvassing unrelated to the purpose of the Services (third-party advertising, investment proposals, associative or political solicitations);
• Professional communications by instructors: instructors may use messaging to offer their services to users who have expressed an interest, in a reasonable and proportionate use. The mass sending of identical or similar messages, the repeated contacting of the same user in the absence of a response, and any practice akin to spam are prohibited;
• Data protection: you undertake not to request or transmit sensitive data (Article 9 GDPR) or banking data.

Any breach may entail the moderation of the message, the suspension or the termination of your account (Articles 10 and 15).

You may report a message via the integrated feature or at report[a]allrideschool.com (Article 10).

You may block a user at any time from the feature provided. Blocking entails: your non-appearance in their search results, the impossibility for that user to send you messages, and the impossibility for them to see the details of your profile beyond the public information. Blocking is reversible and does not exempt from reporting to All Ride School in the event of behaviour seriously contrary to the ToU.

Messages are kept for the duration of use of the Services and according to the arrangements described in Section 6.1 of the Privacy Policy. The deletion of your account entails the deletion of your messages under the conditions provided for by the Privacy Policy, it being specified that the messages you have sent may remain visible in the conversation on the recipient’s side until the deletion of their account or their own deletion request.

All Ride School is a neutral party to any interaction between users via private messaging or any other channel of the Services. As such:
• All Ride School has no general obligation to monitor or verify the identity, qualifications, past behaviour or intentions of users beyond what is provided for in Article 2.4 (validation of instructor certifications);
• All Ride School cannot be held liable for the remarks made, content exchanged, agreements concluded, behaviours adopted or direct or indirect consequences of the interactions between users;
• All Ride School is not a party to any arrangement, contract or service concluded between users following an exchange via messaging (notably lessons, meetings, equipment sharing, payments); these commitments are exclusively a matter for the relationship between the users concerned (Article 3.7).

You are invited to use common sense and caution in your exchanges and commitments with other users, and to report to All Ride School any behaviour contrary to these ToU or to the Community Charter.

Users aged 16 or 17 on the date of registration (“minors”) may use private messaging within the framework of the purpose of the Services (Article 6.1), on the same basis as other users. Given the sensitivity of exchanges between a minor and an adult user, the following additional rules apply.

When a user engages in a conversation with a declared minor, the application displays a visible indication specifying that their interlocutor is a minor. This indication has the sole purpose of inviting each party to adapt their behaviour accordingly and entails no disclosure of the precise date of birth or of the minor’s other personal data.

When an adult user exchanges with a minor via private messaging, in particular within the framework of the preparation or organisation of a lesson, they undertake to maintain a strictly professional framework compliant with the purpose of the Services. The following are in particular prohibited:
• any solicitation of a sexual or emotional nature, explicit or implicit, towards a minor;
• any request to meet outside a declared and public teaching framework;
• any request for personal contact details (telephone number, address, social network identifiers) or to switch to a third-party communication channel, for purposes unrelated to the performance of a lesson;
• any request, transmission or solicitation of personal, nude or suggestive photographs or videos;
• any incitement to conceal the exchanges from the minor’s parents, legal representatives or trusted third parties.

These prohibitions are in addition to those provided for in Article 6.3 and Section 4.3 of the Community Charter; they do not replace them.

Any report made by a minor, by a parent or legal representative, or by a third party concerning an exchange involving a minor, is handled with absolute priority by All Ride School (Article 10.5).

Any behaviour characterising a serious risk to the safety or integrity of a minor is the subject, independently of the internal consequences (suspension, termination), of a report to the competent authorities:
• in France, to the PHAROS platform (https://www.internet-signalement.gouv.fr) and, where applicable, to the public prosecutor in accordance with Article 40 of the Code of Criminal Procedure;
• in the United States, to the CyberTipline of the National Center for Missing & Exploited Children (NCMEC), in accordance with 18 U.S.C. § 2258A;
• to the equivalent competent authorities in the other jurisdictions concerned.

Every minor using the messaging is informed, in the application, that they may report at any time and without condition any message or exchange that would put them in difficulty, via the integrated reporting feature or at report[a]allrideschool.com (Article 10.4). All Ride School moreover encourages them to speak about any worrying situation to a parent, a legal representative or a trusted third party.

The instructor review system is part of the functional scope of the Services and will be opened in successive phases after the effective date of these ToU. It is not necessarily available on that date. All Ride School will inform users of its effective availability under the conditions of Article 3.5. Until this effective availability, the provisions of this Article 7 are without object.

The Services integrate a review system allowing users to share their experience with an instructor met on the platform, with a view to informing other users and to transparency. Instructors are identified as carrying out a professional teaching activity and accept, as such, that they may be the subject of public reviews under the conditions of this article.

You may post a review on an instructor’s profile only if you have an active account and if you have actually interacted with them within the framework of the Services, which notably includes: having taken a lesson with them, having exchanged via private messaging within the framework of a teaching request, or having benefited from a level or trick certification. Your review must be sincere, accurate, personal and based on this actual interaction.

An instructor may post a review of another instructor only under the same conditions: they must have benefited from a teaching service from that other instructor, in the capacity of a student. Reviews posted in disregard of these conditions are liable to be removed (Article 10).

A review consists of a rating from 1 to 5 stars (mandatory) and a written comment (optional). The content must:
• relate exclusively to the instructor’s service or your interaction with them;
• comply with the rules applicable to User Content (Article 5, notably 5.5);
• not reveal any personal data concerning the instructor or a third party (telephone number, address, personal email);
• not constitute unjustified disparagement, insult, defamation or harassment.

Once published, a review can be neither modified nor deleted by its author from the application, in order to guarantee the overall reliability of the review system and to prevent any manipulation after publication.

You may, however, request All Ride School to delete a review of which you are the author, on an exceptional basis, in the event of a manifestly legitimate circumstance (error in identifying the instructor, material error in the rating, publication following a usurpation of your account, or any other reason that All Ride School will assess in good faith). You may also report a review (Article 7.6).

All Ride School is not obliged to grant these requests in the absence of a manifestly legitimate reason, and rules after case-by-case examination.

Reviews are published without prior control and liable to be moderated a posteriori (Article 10). All Ride School may remove a review or make it invisible notably when it is manifestly illegal, does not comply with the conditions of publication or format, results from an attempt at manipulation or fraud, or is the subject of a report supported by the instructor concerned. Any removal decision is the subject of a statement of reasons (Article 10).

Any instructor may report a review published on their profile which they consider disregards the ToU or the Community Charter, or is based on inaccurate elements (Article 10). All Ride School handles reports within a reasonable time and rules in good faith, taking into account the elements provided by the parties. Failing removal, the instructor retains the possibility of pursuing the author on the basis of ordinary law.

Reviews are published on the instructor’s public profile, accompanied by an average rating calculated from all the individual ratings. All Ride School does not buy, sell, or solicit the publication of fictitious reviews or reviews incited to flattery, and operates no selection or weighting of reviews based on their favourable or unfavourable content.

In accordance with Article L.111-7-2 of the Consumer Code, All Ride School publishes on the platform an information section accessible to users specifying the main characteristics of the review system, the existence or not of a control procedure, the ranking criteria and the possibility of reporting a review.

Reviews are kept on the instructor’s profile even after the deletion of their author’s account, in order to preserve the informational usefulness for other users. When the author deletes their account, the review is anonymised and published under the mention “Anonymous Rider” (Section 6.3 of the Privacy Policy).

Reviews cease to be visible on the instructor’s public profile in the following cases:
• definitive deletion of the instructor’s own account: the reviews are definitively deleted;
cessation of the Instructor subscription, on the effective date of the cessation within the meaning of Article 2.5 of the ToS: the reviews are deactivated and kept in deactivated state during the 3-month retention period provided for in Article 2.5.1 of the ToS (possibility of restoration in the event of re-subscription within that period). At the expiry of this period, or in the event of complete deletion of the account by the instructor in the meantime, the reviews are definitively deleted;
• decision of All Ride School pursuant to the provisions of this article (moderation, content removal, etc.).

Important warning. Read this article carefully before using the Services within the framework of your sporting practice. By accepting these ToU, you acknowledge having read the warnings below and you accept the risks inherent in your practice of gliding sports.

You acknowledge and accept that the practice of gliding sports, and notably kitesurfing, wingfoiling, surfing, skateboarding, snowboarding, skiing, and any related discipline, involves significant intrinsic risks, including notably:
• injuries of varying severity, ranging from minor injuries to serious or fatal injuries;
• risks of drowning, trauma, fractures, brain or neurological damage;
• risks linked to weather, ocean, mountain conditions or to the nature of the spots;
• risks linked to the equipment used and its adequacy with the conditions and your level;
• risks linked to practice in the presence of other riders or users;
• risks linked to your physical and mental state of health at the time of practice.

You declare being fully aware of all these risks and you confirm accepting them in full knowledge of the facts.

You practise gliding sports under your entire, exclusive, and own responsibility. Before each session, it is your responsibility:
• to ensure that your state of health is compatible with the intended practice and to consult a health professional in the event of doubt;
• to verify the adequacy of your equipment with your level, the practice conditions and the safety requirements;
• to take note of the external conditions (weather, ocean, mountain) liable to affect the safety of your practice;
• to comply with the safety rules, local customs, signage and regulations applicable to the location and the discipline;
• to respect the other practitioners and not to endanger their safety;
• to take out any insurance that you deem useful (civil liability, individual accident).

All Ride School is the publisher of a digital platform. All Ride School is neither a gliding-sports teaching establishment, nor a school, nor a club, nor an employer or a principal of the instructors present on the platform.

All Ride School does not organise, supervise, oversee, or control the sporting practice of its users, nor the lessons agreed between a rider and an instructor via private messaging.

The instructors present on the platform carry out their teaching activity independently, under their own responsibility, within the framework of their own professional status, and in accordance with the regulations applicable in their country of practice.

All Ride School is not a party to any contract, commitment or service concluded between users. The financial arrangements between users (notably the payment of a lesson) are concluded directly and exclusively between the interested parties, off the platform (Article 3.7).

The information, content, suggestions, recommendations, statistics, AI Coach feedback and any other element accessible via the Services are provided for purely informational and indicative purposes. These elements in no case constitute personalised professional teaching or coaching advice, medical, paramedical, psychological, or nutritional advice, a recommendation to practise in given conditions, or a guarantee of safety, quality, or adequacy to your level.

You are the sole judge of the appropriateness of using these elements within the framework of your sporting practice. You acknowledge that no information accessible via the Services may replace the expertise of a certified instructor, a health professional or another competent third party.

Without prejudice to the general limitation provided for in Article 16, and within the limits authorised by applicable law, All Ride School cannot be held liable:
• for any bodily, material, moral, financial, or other damage suffered by you or caused to a third party on the occasion of your practice of gliding sports;
• for any accident, injury, or death occurring on the occasion of sporting practice;
• for the quality, safety, adequacy or effective performance of the lessons provided by an instructor met via the Services;
• for the behaviours, faults or breaches of the instructors, other users or any third party met via the Services;
• for the consequences of an inappropriate or imprudent use of the content accessible via the Services, in particular those generated by the AI Coach.

These limitations apply to the fullest extent permitted by applicable law. They do not concern the cases where applicable law excludes any limitation of liability, notably in the event of gross negligence or wilful misconduct by All Ride School, or of bodily injury attributable to All Ride School.

If you are an instructor, you acknowledge and accept that:
• you carry out your teaching activity in complete independence, under your sole and entire responsibility;
• you are solely responsible for compliance, in your country of practice, with all the applicable rules (professional qualifications, activity declaration, fiscal and social obligations, safety, professional insurance);
• you are solely responsible for the quality, safety, and execution of the services provided, as well as for the consequences of these services towards your students or third parties;
• you are solely responsible for the information published on your professional profile and for its truthfulness.

All Ride School cannot be held liable for the consequences of the professional activity of the instructors present on the platform.

For instructors subscribing to an Instructor subscription, the applicable professional obligations (qualifications, activity declaration, specific authorisations, mandatory professional civil liability insurancefiscal and social obligations) are specified in detail in Article 9 of the ToS. The taking out and maintenance in force of adapted professional civil liability insurance constitute an essential condition of the Instructor subscription.

All Ride School brings together a community of riders and instructors passionate about gliding sports. The proper functioning of the Services rests on trust, mutual respect and shared passion. By using the Services, you undertake to adopt respectful, sincere and good-faith behaviour towards other users.

You undertake to:
• respect other users in your remarks, interactions and content;
• communicate in a courteous and constructive manner, in particular in reviews, private messaging and any public interaction;
• act with sincerity: not usurp the identity of a third party, not publish false or misleading information, not pass yourself off as an instructor without justifying the required qualifications;
• respect the plurality of practices, levels and origins within the community;
• comply with the applicable safety rules and not incite other users to dangerous behaviour;
• respect the intellectual property of other users and of third parties.

The following are expressly prohibited on the Services, without this list being exhaustive:
• harassment in all its forms (cyberharassment, sexual, moral, school harassment, group harassment);
• hateful or discriminatory remarks based on origin, nationality, sex, gender, sexual orientation, gender identity, religion, disability, physical appearance, state of health or any other prohibited criterion;
• threats, intimidation and blackmail behaviours;
identity theft, the creation of fake profiles or the communication of false professional information;
• commercial canvassing unrelated to the purpose of the Services, spam, mass solicitations;
the manipulation of the review system, of the ranking, or of any other mechanism of the Services;
• unsolicited sexual behaviours, inappropriate proposals and solicitations of a sexual nature involving or addressing minors;
• incitement to violence, hatred, the commission of offences, the consumption of illegal products or dangerous behaviours;
the hateful, sexual, violent, offensive or illegal content mentioned in Article 5.5 and specified in the Community Charter.

The rules of behaviour and moderation applicable on the Services are specified and complemented in the Community Charter ("Community Charter"), an integral part of the contractual framework. It notably details the complete typology of prohibited content and behaviours illustrated with examples, the specific expectations for riders and instructors, the reporting arrangements and the moderation procedure, and the remedies.

The Community Charter is accessible at https://allrideschool.com/community-guidelines/ and is liable to evolve under the conditions provided for in Article 17. Acceptance of the ToU entails acceptance of the Community Charter in its version in force on the date of acceptance.

Non-compliance with the rules may entail the consequences provided for in Article 10: removal of the Content, warning, temporary suspension of access, or definitive termination of the account (Article 15). These measures are taken in compliance with the principles of proportionality, reasoning and the right to a remedy.

In accordance with Article 6.I.2 of Law No. 2004-575 of 21 June 2004 (LCEN), All Ride School acts in the capacity of host of the User Content published on the Services and carries out no a priori control of this Content before it is put online. These provisions also reflect the obligations resulting from Regulation (EU) 2022/2065 (“DSA”) applicable to online intermediary platforms.

All Ride School undertakes to implement a diligent, objective and proportionate moderation policy, aimed at guaranteeing a healthy and safe environment, at combating illegal content and behaviours or those contrary to the ToU and the Community Charter, at preserving freedom of expression within the limits of applicable law, and at respecting the fundamental rights of users, notably the right to an effective remedy.

As at the effective date of these ToU, the moderation of User Content is ensured exclusively by human means, on the basis of reports transmitted by users or third parties. All Ride School does not implement, to date, automated moderation mechanisms based on artificial intelligence tools or automatic detection algorithms.

All Ride School nevertheless reserves the right, in the future, to put in place such tools, in compliance with applicable law and notably the DSA. Users will then be informed of the main characteristics and purposes of their operation (Article 17).

In accordance with Article 16 of the DSA, any user or third party may report to All Ride School Content or behaviour contrary to the legislation, the ToU or the Community Charter:
via the reporting feature integrated into the application or the site (“Report” buttons);
• failing that, at the address report[a]allrideschool.com.

The report must include, as far as possible: the precise identification of the Content or behaviour (URL, direct link, screenshot, identifier), a clear description of the grounds, the contact details of the reporter (except for anonymous reporting provided for by law), and a declaration of good faith attesting to the accuracy of the information.

Any manifestly abusive, malicious, or repeated unfounded report may be the subject of measures against the reporter (Article 23 of the DSA).

All Ride School handles reports within reasonable times, in a diligent, objective and non-arbitrary manner. At the end of the examination, All Ride School may, at its discretion but in a reasoned manner (Article 17 of the DSA):
not act on it if the content or behaviour does not appear contrary;
• make Content invisible, restrict its visibility, or delete it;
downgrade Content in the ranking and the
promotion; send a warning to the user;
• temporarily suspend the user’s access to all or part of the Services;
• terminate the user’s account (Article 15).

Decisions are taken in compliance with the principle of proportionality and take into account the seriousness of the breach, its recurrent nature, and the particular circumstances.

In accordance with Article 17 of the DSA, when All Ride School takes a moderation decision, it sends the user concerned a statement of reasons including: the precise subject of the decision, the legal or contractual basis, the facts and circumstances that led to the decision, where applicable the information relating to the report, the geographical and temporal scope, and the remedies (Article 10.7).

The statement is communicated by email to the address associated with your account and, where applicable, by notification within the application.

In accordance with Article 20 of the DSA, any user recipient of a moderation decision may challenge it with All Ride School, free of charge, within a period of six (6) months, at support@allrideschool.com with a statement of the grounds for the challenge. All Ride School examines the challenge in a diligent, non-discriminatory and impartial manner, and notifies its reasoned decision within a reasonable time. The handling is ensured by a person distinct from the one who took the initial decision, to the extent of All Ride School’s resources.

In accordance with Article 21 of the DSA, in the event of persistent disagreement with a moderation decision, you may have recourse to a certified out-of-court dispute settlement body, chosen from among the bodies designated by the competent national digital services coordinators. This recourse is without prejudice to the other remedies, notably judicial ones (Article 18).

In the event of a serious and established threat to the safety of users or third parties, All Ride School may take any proportionate and necessary emergency measure (immediate removal, immediate suspension), without notice, subject to sending the statement of reasons as soon as possible (Article 10.6) and to informing of the remedies.

In accordance with Articles 11 and 12 of the DSA, All Ride School cooperates with the competent public authorities (judicial, administrative authorities, data protection authorities, national digital services coordinators) and acts on injunctions relating to the removal of illegal Content or the communication of information relating to a user, under the conditions provided for by law (Section 3.5 of the Privacy Policy).

All Ride School designates a single point of contact for users, competent authorities, the European Commission, the European Board for Digital Services and the national coordinators: support[a]allrideschool.com. Communications may be made in French, English or Spanish.

In accordance with Articles 15 and 24 of the DSA, All Ride School periodically publishes a transparency report presenting aggregated and anonymised information on the moderation implemented (volume of reports received, measures taken, challenges handled), in the formats and conditions provided for by the regulations. This report is accessible on the All Ride School website.

All Ride School offers, within the framework of the Services, paid offers (notably subscriptions) allowing access to certain features under specific conditions. As at the entry into force of these ToU, these offers concern in particular registration as an instructor on the platform (Article 3.3), which is carried out by subscribing to a paid Instructor subscription or, within the limit of available places, under the free Founding Coaches offer described in the ToS (Article 2.2.3). All Ride School reserves the possibility of offering other paid offers subsequently (Article 3.5).

All the commercial conditions applicable to the paid offers are governed by the Terms of Sale ("ToS") of All Ride School, a contractual document distinct from but indissociable from the ToU for any user subscribing to a paid offer. The ToS notably specify:
• the precise description of each paid offer and of the features it includes;
• the applicable prices, in euros inclusive of all taxes;
• the commitment periods and renewal conditions;
• the subscription, payment and invoicing arrangements;
• the termination and refund conditions, including the right of withdrawal provided for by the Consumer Code;
• the consequences of a suspension or termination of the account on the subscription;
• any other provision specific to the commercial relations between All Ride School and users who have subscribed to a paid offer.

The ToS are accessible at https://allrideschool.com/terms-of-sale/.

Acceptance of the ToS constitutes a contractual step distinct from the ToU, taking place at the time of subscription to a paid offer. You acknowledge that:
• acceptance of the ToU upon the creation of your account does not amount to acceptance of the ToS;
• subscription is conditional on the express acceptance of the ToS in force on the date of subscription;
• the ToS applicable to your subscription are those in force on the date of subscription, subject to the amendments notified under the conditions provided for by the ToS.

When you subscribe to a paid offer via the mobile application, payment is operated by Apple (App Store / Apple Pay / In-App Purchase) or by Google (Google Play / Google Pay / Google Play Billing) depending on the operating system of your device. As such:
the payment data are collected and processed by Apple or Google, and are never transmitted to All Ride School;
• the invoicing of your subscription is managed by Apple or Google, under the conditions of their own contractual notices;
• the general terms of the Apple and Google platforms apply to the payment transaction, in addition to the ToU and the ToS;
• refund requests within the framework of Apple’s or Google’s policies are to be made directly to the platform concerned.

The refund arrangements specific to the paid offers of All Ride School (beyond the Apple and Google policies) are specified in the ToS.

In the event of a contradiction between the ToU and the ToS concerning a provision relating to a paid offer:
• the ToS prevail over the ToU in their specific field of application (pricing conditions, payment, invoicing, termination, refund, features
specific to paid offers); the ToU continue to apply for anything not specifically covered by the ToS (use of the Services, behaviour, moderation, intellectual property, personal data, etc.).

In the event of termination at your initiative, no pro rata refund of the remaining period is due. You keep access to the features of your paid offer until the expiry of the current period, and automatic renewal is interrupted as from the date of termination. This principle applies to monthly subscriptions (effective termination at the end of the current month), to annual subscriptions (effective termination at the end of the annual period) and to any other commitment period provided for by the ToS.

This principle is without prejudice to:
• the right of withdrawal provided for by the Consumer Code, under the conditions specified in the ToS; the
• specific refund policies of Apple and Google relating to in-app payments;
the exceptional cases provided for by the ToS (force majeure, removal of a substantial feature, etc.).

The termination of your account by All Ride School for breach of the ToU or the Community Charter may entail the immediate termination of your paid subscription without refund, under the conditions specified in the ToS.

The precise termination arrangements (procedure, deadlines, formats, remedies, particular cases) are specified in the ToS.

The cessation of the Instructor subscription, on any ground whatsoever (termination at your initiative, termination by All Ride School, withdrawal, withdrawal of the validation of the professional documents, or non-renewal), automatically entails the switch of the account to a Rider account, on the effective date of the cessation as specified in Article 2.5 of the ToS. The professional profile and the reviews received as an instructor are subject to a 3-month retention period from that date, in deactivated state, allowing their restoration in the event of re-subscription, in accordance with Article 2.5.1 of the ToS. At the expiry of this period, or in the event of complete deletion of the account in the meantime, this data is definitively deleted.

All the elements making up the Services — excluding the User Content governed by Article 5 — are the exclusive property of All Ride School or are the subject of a licence of use in favour of All Ride School. These elements notably include:
• the “All Ride School” trademark and its graphic variations (logos, distinctive signs), registered as a European trademark and being the subject of additional registration procedures (Article 12.2);
the proprietary product trademarks of All Ride School, notably: uRock™, a proprietary system for expressing appreciation (“likes”) of User Content; uFeel™, a proprietary system for entering and representing post-session or post-ride feelings;
• the allrideschool.com domain name and all its subdomains;
• the visual identity of the platform (graphic charters, design system, illustrations, animations, fonts, layouts, colour palettes);
• the source code and object code of the mobile application and the website, as well as the associated databases;
• the editorial texts, FAQ, articles, descriptive sheets and any editorial content produced by All Ride School;
• the maps and graphic representations of the spots, sessions and progression of the riders, created by All Ride School;
• the tools, methods and know-how implemented in the Services, including the functional logics of the AI Coach and the progression and level certification systems;
• any other original work created within the framework of the Services by All Ride School or its service providers.

These elements are protected by the Intellectual Property Code, trademark law, database law and any other applicable provision.

The trademarks of All Ride School are the subject of different registration statuses depending on the jurisdiction:
• the “All Ride School” trademark is registered as a European Union trademark;
• the “All Ride School” trademark is the subject of a registration procedure in progress with the United States Patent and Trademark Office (USPTO); as such, it is used with the “™” symbol in the jurisdictions
concerned; the uRock™ and uFeel™ trademarks are the subject of registration procedures in progress with the competent offices; as such, they are used with the “™” symbol.

The use of the “®” and “™” symbols reflects the actual state of progress of each registration procedure on the date in question. Any change will be reflected by an update of the corresponding symbols, without constituting a material amendment of the ToU. The absence of definitive registration of a trademark does not affect the rights of All Ride School over that trademark, which may be protected under intellectual property, the law of unregistered trademarks in the jurisdictions where this regime exists, and the law of unfair competition.

All Ride School grants you, for the entire duration of use of the Services and within the limit of the conditions provided for in the ToU, a personal, non-exclusive, non-transferable, free, worldwide (within the limit of the countries where the Services are accessible) and revocable licence of use.

This licence allows you only to access the Services and to make use of them for personal and non-commercial purposes if you are a rider, or for professional gliding-sports teaching purposes if you are an instructor (Article 11 and ToS). No other use of the elements protected under All Ride School’s intellectual property is authorised without its prior written consent.

You undertake not to:
• reproduce, copy, duplicate, sell, resell or exploit all or part of the Services or of the elements protected under All Ride School’s intellectual property, for purposes other than those authorised by the licence (Article 12.3);
• modify, adapt, translate the Services or create derivative works from them, except with express prior authorisation;
• decompile, disassemble, reverse-engineer, or attempt to access the source code by any means whatsoever, subject to the exceptions strictly provided for by law (Article L.122-6-1 of the Intellectual Property Code);
• extract, index, scrape or collect by any automated means all or part of the content accessible on the Services (Article 5.6);
• create a derivative work, a competing or similar service based on the Services or the protected elements;
• remove, hide or alter the intellectual property notices, copyright notices, trademarks, logos or any other distinctive sign present on the Services;
• use the “All Ride School” trademark, its graphic variations or any sign liable to be confused with it, without prior written authorisation.

Any breach is liable to entail the suspension or termination of your account (Article 15), without prejudice to the actions for infringement or unfair competition that All Ride School may bring.

Any person who considers that content published on the Services infringes their intellectual property rights may send a reasoned notification to ip[a]allrideschool.com. The notification must contain, as far as possible:
• the precise identification of the disputed content (URL, identifier, screenshot);
• the nature of the right invoked (copyright, trademark, design, patent, etc.) and the supporting evidence of ownership;
• a description of the grounds for which the content is considered to infringe that right;
• the contact details of the notifier (name, capacity, address, email);
• a sworn declaration of the sincerity and truthfulness of the information communicated.

All Ride School handles claims in accordance with Article 10 (Moderation and enforcement of the rules), in application of its status as host (Article 6.I.2 LCEN).

For users and rights holders subject to United States law, and in accordance with the Digital Millennium Copyright Act (“DMCA”, 17 U.S.C. § 512), All Ride School puts in place the following procedure.

If you consider in good faith that content hosted by All Ride School infringes your copyright protected by United States law, you (or your duly authorised agent) may send a written notification to our Designated Agent. The notification must include:
• a physical or electronic signature of a person authorised to act on behalf of the holder of an exclusive right allegedly infringed;
the identification of the protected work allegedly infringed (or, if several works are targeted by a single notification, a representative list);
the identification of the allegedly disputed content and the information reasonably sufficient to enable All Ride School to locate it on the Services (URL, identifier);
• your name, address, telephone number and email address;
• a good-faith declaration that you consider that the use of the content is not authorised by the copyright holder, its agent or the law;
• a declaration, under penalty of perjury, that the information transmitted is accurate and that you are authorised to act on behalf of the holder of the right allegedly infringed.

Notifications that do not comply with these requirements may not be processed. Counter-notification

If you consider in good faith that content concerning you has been removed or made inaccessible by error or misidentification, you may send our Designated Agent a counter-notification including:
• your name, address, telephone number and email address;
the identification of the content removed or made inaccessible and the location where it appeared before its removal;
• a declaration, under penalty of perjury, that you consider in good faith that the content was removed or made inaccessible as a result of an error or misidentification;
• a declaration of consent to the jurisdiction of the federal district court in which your address is located (or, if your address is outside the United States, of any judicial district in which All Ride School may be found), and that you will accept service of process by the person who filed the initial notification;
• your physical or electronic signature. Policy relating to

In accordance with 17 U.S.C. § 512(i), All Ride School implements a policy of terminating, in appropriate circumstances, the accounts of users who are guilty of repeated copyright infringements.

Any notification or counter-notification under the DMCA must be sent to our Designated Agent registered with the U.S. Copyright Office:
• Email: ip[a]allrideschool.com
Post: All Ride School SAS — DMCA Designated Agent — 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France

Note: the official designation with the U.S. Copyright Office is in the process of registration. The final contact details will be updated in accordance with 17 U.S.C. § 512(c)(2).

Users are warned that the filing of a fraudulent notification or counter-notification under the DMCA may give rise to civil or criminal penalties under 17 U.S.C. § 512(f). It is recommended to consult legal counsel before any filing.

The intellectual property rights attached to the User Content you publish on the Services remain your property (Article 5). The licence you grant to All Ride School over your Content is limited to the purposes defined in Article 5.3 and effects no transfer of ownership.

If you send All Ride School suggestions, feedback, improvement ideas or feature proposals (by email, within the framework of support, or by any other means, including within the framework of the Beta Features referred to in Article 3.9), you acknowledge and accept that All Ride School may freely use, integrate, implement and exploit these suggestions, without financial consideration, and without this creating any intellectual property right or right to remuneration for your benefit. All Ride School is not obliged to implement, or to acknowledge receipt of, the suggestions received.

In accordance with Article L.111-7 of the Consumer Code, All Ride School informs its users of the arrangements according to which instructor profiles are referenced, ranked and presented on the Services. The aim is to guarantee riders clear, fair and transparent information on the construction and presentation of the directory, and instructors information on the conditions of their visibility.

The instructor directory presented on the Services is composed of instructors having active Instructor access, whether resulting from a paid subscription or the free Founding Coaches offer (Article 3.3 hereof; Article 2.2.3 of the ToS). Registration as an instructor and presence in the directory are conditional on:
having active Instructor access — paid subscription or free Founding Coaches offer — under the conditions specified in the ToS; the
• validation of the certifications and diplomas transmitted by the instructor (Article 2.4);
• continued compliance with the ToU, the Community Charter and the ToS.

The loss of one of these conditions (termination, withdrawal of validation, suspension) entails the immediate removal of the profile from the web directory and from all locations where it was displayed within the Services, as well as a non-indexing request to third-party search engines, under the conditions specified in Section 3.1 of the Privacy Policy.

Riders may search for instructors using the filters provided. These filters are based on objective criteria declared by the instructors or validated by All Ride School:
• the sports taught;
• the country and city of teaching;
• the languages spoken;
• the student level the instructor addresses.

All Ride School reserves the possibility of adding, modifying or removing filters as the Services evolve (Article 3.5).

Within a given search, profiles are presented in an order determined by the following criteria, liable to evolve over time:
the geographical relevance in relation to the rider’s search criterion;
the relevance in relation to the selected filter criteria;
the completeness of the instructor’s profile;
• the instructor’s activity on the platform (recency of login, responsiveness, frequency of interaction);
the perceived quality measured by the review system (average rating and number of reviews), in accordance with Article 7;
the seniority on the platform.

All Ride School reserves the right to evolve these criteria, their relative weight and their order of application. Any material change is reflected in an update of this article (Article 17).

The user search feature within the application is based on the rider’s entry of criteria such as country, city, sport or practice level. Results are returned on the basis of a direct match with these criteria, and presented according to rules equivalent to those described in Article 13.3.2 to the extent they apply.

All the content accessible in the directory and in the search features consists of organic content, that is, emanating directly from users and presented according to the rules of this article.

Where applicable, commercial content or paid placements could be introduced subsequently. In that event, such content would be clearly identified as such, in accordance with Article L.111-7 of the Consumer Code and Article 26 of the DSA, and its introduction would be the subject of an update of this article and a material notification (Article 17).

Instructors who have subscribed to a subscription have a right to information on the general conditions of their referencing. This information consists of this article as well as the corresponding provisions of the ToS.

In the event of a modification of a ranking criterion liable to have a significant impact on an instructor’s visibility, All Ride School informs the instructors concerned under reasonable conditions and in compliance with Regulation (EU) 2019/1150 of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services (“P2B Regulation”).

Any instructor who considers that a decision affecting the presentation, ranking or referencing of their profile is unjustified may send a reasoned complaint to support[a]allrideschool.com. All Ride School handles complaints within reasonable times and provides a reasoned response. In the event of persistent disagreement, the remedies described in Article 18 remain open.

All Ride School processes the personal data of the users of the Services in compliance with the provisions of:
• Regulation (EU) 2016/679 of 27 April 2016 (“GDPR”);
Law No. 78-17 of 6 January 1978 as amended;
the equivalent provisions applicable in other jurisdictions, notably the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and the equivalent legislations of the other US States.

All the information relating to the processing of your personal data is described in the Privacy Policy, an integral part of the contractual framework and accessible at https://allrideschool.com/privacy/. It describes the categories of data collected, the purposes and legal bases, the recipients (notably the technical subprocessors), the retention periods, the international transfers and associated guarantees, the security measures, your rights (access, rectification, erasure, restriction, portability, objection, withdrawal of consent) and the arrangements for exercising them, as well as the provisions specific to minors and to United States residents.

All Ride School SAS is the data controller within the meaning of Article 4(7) GDPR for all the processing activities described in the Privacy Policy.

You may exercise your rights under the conditions provided for in Section 5 of the Privacy Policy. Essentially: most of your information may be rectified directly in your account settings; you may delete your account from the application (Section 6.3 of the Privacy Policy); for any other request, you may write to us at support[a]allrideschool.com.

The commitments made under the ToU in no case affect the rights you have under the GDPR and the applicable legislation. In the event of a contradiction between the ToU and the Privacy Policy concerning the processing of your personal data, the provisions most protective of users’rights prevail.

The allrideschool.com website uses an audience analysis tool designed with privacy in mind (Umami) which places no third-party cookies, does not track users across websites and uses no advertising identifier. As such, the website does not require a cookie banner, in accordance with the CNIL’s doctrine. The audience measurement arrangements of the mobile application are described in Section 1.2 of the Privacy Policy.

All Ride School implements the appropriate technical and organisational measures to protect your data (Section 8 of the Privacy Policy). In the event of a breach liable to result in a risk to your rights and freedoms, All Ride School notifies the CNIL and, where applicable, the users concerned (Articles 33 and 34 GDPR).

You have the right to lodge a complaint with the competent supervisory authority. The authority competent for All Ride School is the Commission Nationale de l’Informatique et des Libertés (CNIL), whose contact details are indicated in Section 12.4 of the Privacy Policy. If you reside in another EU Member State, you may also lodge a complaint with the supervisory authority of your country of residence.

You may at any time and without reason terminate your account on the Services:
• directly from the application or the website, via the “Delete my account” function available in the settings;
• by writing to us at support[a]allrideschool.com.

Termination is free of charge and without particular formality beyond the confirmation of your intention to terminate.

Termination entails:
• the immediate deactivation of your account, which becomes inaccessible to other users;
• the effective deletion of your account and the associated data under the conditions specified in Section 6.3 of the Privacy Policy, i.e. within a maximum period of 30 days, subject to the applicable legal or technical retention periods;
• the termination of the contractual commitments for the future, without prejudice to the obligations that survive by their nature the termination and to the consequences specific to any ongoing paid subscription (Article 11.6 and ToS).

The reviews you have posted about instructors are kept on their profiles in anonymised form (“Anonymous Rider”), in accordance with Article 7.3 and Section 6.3 of the Privacy Policy. The purpose of this anonymisation is to preserve the collective usefulness of the reviews for other users, in compliance with your right to erasure.

All Ride School may, at its discretion and in a proportionate manner, temporarily suspend or definitively terminate your account, in the following cases:
• breach of the ToU, the Community Charter or the applicable ToS, in particular the violations relating to prohibited content (Article 5.5 and Charter), expected behaviour (Article 9), intellectual property (Article 12), the commitments relating to sporting practice (Article 8) and the review system (Article 7);
• infringement of the applicable legislation, in particular manifestly illegal content within the meaning of the LCEN and the DSA;
• detection of a minor under 16 years of age (Article 2.2 and Section 9 of the Privacy Policy);
• fraud, identity theft or fraudulent behaviour;
• false declarations or substantial omissions, in particular concerning the certifications and diplomas for instructors;
• abusive behaviours within the meaning of Article 23 of the DSA (Article 10.8);
• withdrawal of the validation of an instructor’s professional documents, under the conditions of Article 2.4;
• non-payment of a paid subscription, under the conditions provided for by the ToS;
• risk to the security, integrity or stability of the Services, or to the safety of other users;
• prolonged inactivity of the account (Article 15.4).

For instructors subscribing to a subscription, the grounds and effects specific to the termination of the Instructor subscription (notably the absence of refund) are specified in Article 7.5 of the ToS.

All Ride School applies the measures in a manner proportionate to the seriousness of the breach observed. Depending on the circumstances, the measures may take the form of a warning, a content removal, a restriction of features, a temporary suspension or a definitive termination.

Any gradation of the measures is not mandatory and immediate termination may be pronounced from the first breach in the event of particular seriousness (manifestly illegal content, endangerment of others, characterised fraud).

Any suspension or termination decision is notified to the user concerned by email, accompanied by a statement of reasons specifying the nature of the measure, the facts and rules on which it is based, and the remedies open (Article 10.7). The statement of reasons is drafted in clear and understandable terms (Article 17 of the DSA).

The suspension of your account entails:
• the temporary restriction of access to all or part of the Services;
• the non-visibility of your profile to other users for the duration of the suspension;
• for instructors: the suspension of the visibility of the profile in the directory and of access to the instructor-specific features;
• the retention of your data and content for the duration of the suspension, pending a final decision.

The lifting of the suspension may be conditional on the adoption of corrective measures by the user (updating of information, removal of disputed content, presentation of explanations).

All Ride School may terminate accounts subject to prolonged inactivity, that is, no longer showing any authenticated-user activity for a continuous period of 24 months or more. Before any termination for inactivity, All Ride School sends the user concerned, to the email address associated with their account, a prior notification inviting them to reconnect or to confirm their wish to keep their account, within a reasonable period specified in the notification.

For users who have subscribed to a paid subscription in progress, the prolonged inactivity rule applies only when the subscription has come to term and has not been renewed.

Except in the case of gracious termination expressly provided for by the ToS, termination, whether it takes place at your initiative or at that of All Ride School:
gives entitlement to no refund of the sums possibly paid in respect of a paid subscription (Article 11.6 and ToS); entails
• the end of the right of access to the Services for the future, without prejudice to the fact that certain content you have published may remain visible in limited cases (anonymised reviews, messages with your interlocutors until their own deletion);
• may be the subject of a prohibition of re-registration when the termination took place for serious breach of the ToU; any attempt at re-registration by the same person, under another identity or through an intermediary, without express agreement, is strictly prohibited.

The provisions which, by their nature, are intended to survive the termination of the ToU continue to apply after that termination, notably:
• Article 5 (licence over the User Content published before termination, within the limits provided
for); Article 8 (liability in respect of sporting practice);
• Article 12 (intellectual property);
• Article 14 (personal data);
• Article 16 (limitation of liability, indemnification);
• Article 18 (applicable law and dispute resolution).

The provisions of this article describe the limits of All Ride School’s liability in respect of the provision of the Services and the indemnification commitments made on your part. They apply within the limit of the mandatory provisions of French law applicable to contracts concluded with consumers and, where applicable, the more protective provisions applicable in the user’s country of residence.

No provision of this article may be interpreted as excluding or limiting All Ride School’s liability:
• in the event of wilful misconduct or gross negligence by All Ride School;
• in the event of bodily injury for which it would be directly responsible;
• in the event of a breach of an essential obligation depriving the contract of its substance;
• for any other reason in respect of which the limitation or exclusion of liability would be prohibited by applicable law.

All Ride School undertakes to provide the Services:
• with the diligence and seriousness reasonably expected of a digital platform operator;
• in compliance with the applicable legislation, in particular the GDPR, the DSA, the Consumer Code, the LCEN and the AI Act;
• in accordance with the commitments made in the ToU, in the Community Charter and in the Privacy Policy.

All Ride School’s obligations in respect of the Services are, unless expressly stipulated otherwise, obligations of means and not obligations of result. All Ride School undertakes to make its best efforts to ensure the quality, availability and security of the Services, without however guaranteeing a specific result.

Without prejudice to the provisions of Article 16.1, and within the limit of the applicable mandatory provisions, All Ride School’s liability cannot be engaged in the following cases:

For any damage suffered or caused by a user within the framework of their sporting practice (Article 8).

For any damage resulting from the behaviour, breaches, faults or acts of a user of the Services, subject to All Ride School’s role as host (Article 10.2). All Ride School cannot notably be held liable:
• for the non-performance or improper performance of a lesson, a meeting or any other activity agreed between users (Article 6.6);
• for the remarks made, content published, messages exchanged or reviews expressed by a user, subject to the role
of host; for the false declarations or substantial omissions of a user, in particular concerning their certifications, their professional information or their past behaviour.

For any damage resulting from the User Content published on the Services, subject to the host liability regime provided for by the LCEN and to the obligation to act promptly from the knowledge of manifestly illegal content (Article 10.6).

For the consequences of the use of the AI Coach (Article 4), notably by reason of the probabilistic nature of the responses of the artificial intelligence.

For the consequences of an unavailability, suspension or temporary interruption of the Services (Article 3.6), in particular when the unavailability results from:
• maintenance, update or improvement operations;
a failure of a technical subprocessor or a third-party supplier;
• a case of force majeure within the meaning of Article 1218 of the Civil Code;
• an event beyond the reasonable control of All Ride School (network incident, cyberattack, third-party service outage, geopolitical event, etc.).

For the consequences of a modification or removal of features of the Services (Article 3.5), as well as for the consequences of the use of Beta Features (Article 3.9).

For the consequences directly attributable to a third-party technical subprocessor of All Ride School (Section 3.2 of the Privacy Policy), subject to All Ride School’s liability as data controller under the GDPR for data breaches.

For the inaccuracy, incompleteness or absence of updating of the information provided by users (Article 2.5).

For the consequences of an instructor’s non-compliance with the regulations applicable to their teaching activity (professional, fiscal, social, safety regulations) (Articles 8.4 and 9.5).

Within the limit of the mandatory provisions of applicable law, and without prejudice to Article 16.1, All Ride School’s total liability towards you, all damages combined and all causes combined, may not exceed:
• for users who have not subscribed to a paid offer: an amount of one hundred (100) euros;
• for users who have subscribed to a paid offer: the higher of the following two amounts: (i) one hundred (100) euros, or (ii) the total amount of the sums effectively paid by you to All Ride School in respect of the subscription concerned during the twelve (12) months preceding the occurrence of the event giving rise to the liability.

This cap is assessed globally, per user and per twelve-month period.

Within the limit of the mandatory provisions of applicable law, All Ride School cannot be held liable for the indirect damages suffered by a user or by a third party within the framework of or on the occasion of the use of the Services.

The following are notably considered indirect damages, without this list being limitative:
• loss of profit, revenue, turnover or clientele;
• loss of commercial opportunity or lost earnings;
• damage to reputation, except in the case where such damage results from a characterised fault of All Ride School;
the indirect consequences of a loss of data, subject to All Ride School’s specific obligations under the GDPR.

Neither party may be held liable for a breach of its obligations in the event of force majeure within the meaning of Article 1218 of the Civil Code. The following are notably considered cases of force majeure: natural disasters, major epidemics or pandemics, wars, terrorist attacks, riots, general strikes, serious failures of network infrastructures exceeding the reasonable control of the parties, decisions of public authorities rendering the performance of the Services impossible, and more generally any event of an unforeseeable, irresistible and external nature to the parties.

If you are a consumer within the meaning of the Consumer Code, the provisions of this article apply within the limit of the mandatory provisions of the Consumer Code and the Civil Code (Articles 1245 et seq. relating to liability for defective products, where applicable), which prevail over these provisions in the event of a contradiction to the detriment of the consumer.

Your rights under the legal guarantee of conformity (Articles L.217-3 et seq. of the Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the Civil Code) are not affected by this article, to the extent they are applicable to the Services.

Within the limit of the mandatory provisions of applicable law, you agree to indemnify, defend and hold harmless All Ride School, its directors, employees, agents, partners, subprocessors and licensees (the “Indemnified Beneficiaries"), from any claim, demand, action, damage, loss, cost or expense (including reasonable attorneys’fees and procedural costs) emanating from a third party and resulting from or in connection with:
the User Content you publish, transmit or make available via the Services (Article 5);
• your sporting activities carried out within the framework of or on the occasion of the use of the Services (Article 8);
• your use of the Services in violation of these ToU, the Community Charter, the ToS or any applicable law;
• the violation, by your doing, of the rights of third parties (intellectual property, image rights, privacy, personal data, honour, reputation);
• your interactions with other users of the Services, notably via private messaging or on the occasion of activities agreed off-platform (Articles 3.7 and 6.6);
• for instructors: the direct or indirect consequences of the teaching services you provide to your students, as well as the breaches of your professional, fiscal, social, safety and insurance obligations (Article 8.7).

All Ride School will notify the user concerned within reasonable times of any third-party claim liable to be the subject of an indemnification request under this article. All Ride School reserves the right, at its discretion:
• to ensure itself the defence of the claim, at the user’s expense (within the limit of reasonable and justified sums);
• or to ask the user to ensure the defence, under All Ride School’s control, without being able to settle without its prior written consent.

The indemnification obligation does not apply:
• in the event of wilful misconduct or gross negligence by All Ride School having caused or aggravated the claim;
• to the extent that the claim results directly and exclusively from an act or omission attributable to All Ride School;
• where the mandatory provisions of the law applicable to the consumer’s country of residence prohibit or limit the implementation of such a clause; in that case, the obligation applies to the fullest extent permitted by those provisions.

The indemnification obligation provided for in this article survives the termination of the ToU for the events giving rise to it prior to the termination.

All Ride School reserves the right to amend these ToU at any time, notably in order to:
to adapt to the evolution of the Services, to the addition, modification or removal of features (Article 3.5);
to comply with applicable regulatory, legal or jurisprudential developments;
to improve the clarity, readability or precision of the existing provisions;
to adjust All Ride School’s operational practices in matters of moderation, account management or relations with users;
to take into account developments in the technical subprocessors used or in the contractual constraints imposed by the application stores (Apple App Store, Google Play).

The following are considered minor: amendments that have no significant impact on your rights or obligations,
notably: corrections of typographical, spelling or grammatical errors;
• editorial clarifications without modification of the meaning of a provision;
• updates of contact details, addresses or links;
• updates of notices relating to the status of the trademarks (change from “™” to "®",
for example); additions of clarifications on existing features;
• any other amendment of a technical or editorial nature without impact on your substantial rights.

Minor amendments take effect immediately upon their publication, without individual notification. The last update date shown at the top of the ToU is updated accordingly.

The following are considered material: amendments that are liable to have a significant impact on your rights or obligations,
notably: the addition of new substantial obligations on your part;
• the removal or significant limitation of rights recognised to you;
• modifications of the scope of the Services, of the essential features, of the economic model or of the access conditions;
structuring changes to the rules on moderation, intellectual property, liability or dispute resolution;
• the introduction of new types of commercial content, paid placements or advertising features (Article 13.5).

Material amendments are notified at least thirty (30) days before their entry into force, by the following means: email sent to the address associated with your account; notification within the mobile application and on the website; clear mention on the updated version of the ToU specifying the date of entry into force.

The notification describes, in clear and understandable terms, the nature of the amendments, the main consequences for users, the date of entry into force and the options available to you in the event of disagreement (Article 17.4).

If you do not agree with a material amendment, you have, before the date of entry into force, the following options:
• terminate your account free of charge (Article 15.1), which ends your contractual relationship with All Ride School;
• for users who have subscribed to a paid subscription: exercise the specific rights provided for by the ToS in the event of a material amendment, where applicable.

The continued use of the Services after the entry into force of a new version of the ToU constitutes tacit acceptance of that new version, without prejudice to your right to terminate your account at any time (Article 15.1).

For material amendments, All Ride School may, at its discretion, make the continued use of the Services conditional on express acceptance of the new version (for example via a validation window at the next login).

Previous versions of the ToU may be communicated to you on simple request sent to support[a]allrideschool.com. All Ride School keeps a history of the versions for a reasonable period, for the purposes of transparency and traceability.

When an amendment of the ToU is made mandatory by law, by a court decision, by a regulatory authority, or by the conditions imposed by the application stores (Apple App Store, Google Play), it may enter into force without notice or with reduced notice, under the conditions imposed by the third party or by the law concerned. All Ride School will inform users as soon as possible, specifying the nature and reason for the obligation justifying the absence or reduction of the notice.

These ToU are governed by French law, to the exclusion of any other national law.

If you reside in a Member State of the European Union other than France, the choice of French law cannot deprive you of the protection afforded to you by the mandatory provisions of the law of the country of your habitual residence, in accordance with Article 6 of Regulation (EC) No. 593/2008 of 17 June 2008 on the law applicable to contractual obligations (“Rome I”).

If you reside outside the European Union, French law applies fully, subject to the public policy rules of the country of your residence applicable to contracts concluded with a consumer.

In the event of difficulty or dispute relating to the use of the Services, to the application or interpretation of these ToU, you are invited to contact our support service as a priority at support[a]allrideschool.com. All Ride School undertakes to examine any complaint received with diligence and to provide a response within reasonable times, seeking as a priority an amicable solution.

In accordance with Articles L.611-1 et seq. of the Consumer Code, in the event of a dispute between you and All Ride School that could not be resolved within the framework of a prior complaint, you have, in the capacity of a consumer, the right to have free recourse to an approved consumer mediator.

All Ride School has designated as consumer mediator the Association Nationale des Médiateurs (ANM Consommation), an independent association referenced by the Commission for the Evaluation and Control of Consumer Mediation (CECMC). You may refer to ANM Consommation free of charge:
• by post: ANM Consommation, 62 rue Tiquetonne, 75002 Paris, France;
• electronically: via the online referral form accessible on https://www.anm-conso.com.

Referral to the mediator is subject to:
• a prior written complaint sent to our support service at support[a]allrideschool.com, within a reasonable time;
• the absence of a satisfactory response within a period of one month from that complaint;
• a maximum period of one year from the prior complaint to refer the matter to the mediator.

Mediation is optional and has no binding effect: you retain the possibility of referring directly to the competent courts at any time.

In accordance with Regulation (EU) No. 524/2013 of 21 May 2013 on online consumer dispute resolution, you may also have recourse to the online dispute resolution platform made available by the European Commission, accessible at the address:
https://ec.europa.eu/consumers/odr

This platform allows any consumer residing in the European Union to submit a dispute to an approved out-of-court dispute resolution body.

Independently of the consumer mediation provided for in Article 18.3, in the event of disagreement with a moderation decision taken by All Ride School, you have the right to have recourse to an out-of-court dispute settlement body certified by the national coordinator for digital services, in accordance with Article 21 of the DSA and the conditions specified in Article 10.8.

This mechanism is distinct from consumer mediation: it relates specifically to moderation disputes (suspension, content removal, account termination for breach) and not to disputes of a contractual nature (subscription, refund, performance of the Services).

If you act in the capacity of a consumer within the meaning of the Consumer Code, the territorial jurisdiction rules provided for by the Code of Civil Procedure and the applicable mandatory provisions remain fully open to you. As such, you may notably, at your choice, refer to:
• the court of the place where you resided at the time of the conclusion of the contract or of the occurrence of the harmful event;
• the court of the place where the defendant (All Ride School) resides;
• any other court provided for by the mandatory provisions of the law applicable to the situation.

If you reside in another Member State of the European Union, the European territorial jurisdiction rules (Regulation (EU) No. 1215/2012 known as “Brussels I bis”) apply, and you retain notably the possibility of referring to the courts of your Member State of residence for disputes relating to contracts concluded with a professional.

If you act in the capacity of a professional within the meaning of the Commercial Code and the Consumer Code, and subject to the mandatory provisions applicable to relations between professionals, any dispute relating to the application or interpretation of these ToU is subject to the exclusive jurisdiction of the courts within the jurisdiction of the Court of Appeal of Poitiers, within the jurisdiction of which the registered office of All Ride School SAS is located in La Rochelle.

If you reside in the United States, the provisions of this article apply within the limit of the mandatory provisions of United States law applicable to your situation, in particular the federal laws and the laws of the State of your residence relating to consumer protection.

All Ride School has not put in place any mandatory individual arbitration clause or class action waiver for US users. Disputes may be brought before the competent courts according to the applicable rules.

In accordance with Section 1789.3 of the California Civil Code, users residing in California are informed of the following rights in the capacity of consumers:

If you have a complaint relating to the Services that has not been satisfactorily resolved by All Ride School, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
• by post: 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, USA;
• by telephone: (800) 952-5210.

In accordance with Section 1789.3(b) of the California Civil Code, the cost of using the Services is specified in our ToS (https://allrideschool.com/terms-of-sale/) when itconcerns) paid offers; the free features are, by definition, at no cost.

For any question or notification relating to the Digital Millennium Copyright Act (DMCA), refer to Article 12.5.2 and to the contact details of the Designated Agent set out therein.

No provision of these ToU may be interpreted as waiving the class action rights provided for by French law (Articles L.623-1 et seq. of the Consumer Code) or by the applicable equivalent legislations.

No provision of these ToU may be interpreted as derogating from the public policy rules of the law applicable to your situation, in particular those relating to consumer protection.

The different remedies described in this article (prior complaint, consumer mediation, DSA out-of-court settlement, legal action) coexist and may be exercised independently, subject to the conditions and deadlines specific to each. Recourse to one of these avenues does not entail a waiver of the others, within the limit of the provisions applicable to each mechanism.

Without prejudice to the public policy rules applicable to consumers and to the mandatory provisions of applicable law, any action or claim relating to the performance, interpretation or termination of these ToU, or relating to the use of the Services, must be brought within a period of one (1) year from the knowledge, by the party concerned, of the event giving rise to the action. Beyond this period, the action will be deemed contractually time-barred.

This provision applies to the fullest extent permitted by applicable law. For consumers residing in France or in a Member State of the European Union, this contractual period may in no case shorten the public policy limitation periods provided for by the law applicable to the consumer’s country of residence; in the event of a contradiction, these public policy periods prevail.

This provision does not apply
• to: actions based on liability for defective products (Articles 1245 et seq. of the Civil Code);
• actions based on the legal guarantees of conformity (Articles L.217-3 et seq. of the Consumer Code) or on hidden defects (Articles 1641 et seq. of the Civil Code);
• actions relating to the protection of personal data based on the GDPR or equivalent legislation;
• any action for which applicable law prohibits the contractual shortening of the limitation periods.

These ToU, together with the documents listed in the Preamble (Privacy Policy, Community Charter, Terms of Sale, Legal Notice), constitute the entirety of the agreement between you and All Ride School relating to the use of the Services.

They cancel and replace any prior agreement, communication, declaration or document relating to the same subject matter, whether oral or written.

No other document, communication medium, help page, FAQ, blog or advertising content of All Ride School has contractual value. This content has a purely informative and illustrative purpose and may not create contractual obligations on All Ride School.

In the event of a contradiction between the documents forming the contractual framework, the order of priority is as follows:
• the mandatory provisions of applicable law, which prevail in all cases;
• these ToU;
• the Community Charter;
• the Privacy Policy, in its field of application (processing of personal data);
• the Terms of Sale, in their field of application (paid offers).

This hierarchy is without prejudice to the specific articulation rules provided for in Article 11.5 (ToU vs ToS) and Article 14.5 (ToU vs Privacy Policy), which may provide for a different priority for the subject in question.

If any of the provisions of these ToU were to be declared void, inapplicable or unenforceable by a competent court or by a legislative change, that provision would be considered unwritten. This nullity or inapplicability would not affect the validity of the other provisions of the ToU, which would continue to produce their effects.

All Ride School undertakes, as far as possible, to replace the invalidated provision with a valid provision having an economic and legal effect as close as possible to the invalidated provision.

The fact that All Ride School or you do not avail yourselves of a breach by the other party of any of the provisions of these ToU may not be interpreted for the future as a waiver of the right to avail oneself of that provision or of any other provision of the ToU.

The repeated application of a tolerance or of a practice not provided for by the ToU may not either create an acquired right or modify the contractual commitments.

You may not assign, transfer or sublicense your rights or obligations under these ToU to a third party without the prior written consent of All Ride School.

All Ride School may, at any time, assign or transfer all or part of its rights and obligations under these ToU to a third party, within the framework of:
• a merger, acquisition or asset transfer operation concerning All Ride School;
• an internal reorganisation of the ARS group, where applicable;
• a significant fundraising leading to a structural change;
• any other legitimate economic operation affecting All Ride School.

You will be informed thereof under reasonable conditions before the entry into effect of the assignment or transfer, subject to the applicable legal or contractual constraints.

All Ride School and the users of the Services remain independent contractual parties. No provision of these ToU may be interpreted as creating between the parties:
• an employment, subordination or agency contract;
• a company, a joint venture or any other de facto or de jure grouping;
• a commercial representation or a representation mandate.

In particular, the instructors present on the Services are neither employees, nor agents, nor representatives of All Ride School (Article 8.4).

You acknowledge and accept that the electronic communications exchanged between you and All Ride School (notably service emails, notifications, statements of reasons for moderation, acknowledgements of receipt) have the same legal value as paper communications, in accordance with Article 1366 of the Civil Code.

All Ride School may, for evidentiary purposes, keep a technical record of the actions carried out on the Services (connection logs, history of acceptance of the ToU, reports transmitted, moderation decisions, etc.). These technical records constitute evidence, unless proven otherwise, of the facts they describe.

These ToU are drafted in French. They may be made available in other languages for convenience. In the event of a divergence of interpretation between the French version and a translated version, the French version prevails, within the limit of the mandatory provisions of the law applicable to the user’s country of residence. The available language versions are accessible at the addresses provided in the Preamble.

These ToU are archived by All Ride School under conditions guaranteeing their integrity and accessibility, in accordance with Article 1127-2 of the Civil Code. You may at any time request All Ride School, at support[a]allrideschool.com, the communication of the version of the ToU that you accepted upon the creation of your account or during a material update.

All Ride School SAS
Simplified joint-stock company with capital of €11,103
La Rochelle Trade and Companies Register 929 617 314
Registered office: 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France
Represented by its President, the company W.

• General contact: support[a]allrideschool.com
• DSA reports and moderation: report[a]allrideschool.com (Article 10)
• DMCA and intellectual property notifications: ip[a]allrideschool.com (Article 12.5)
Post: All Ride School SAS, 21 chemin du Prieuré, 17024 La Rochelle Cedex 1, France 19.10.3 Complete legal notice The complete legal notice (publisher, host, publication director) is accessible at https://allrideschool.com/legal/.